Hurricane Ian 2022

9/29/2022 (Permalink)

Hurricane Ian is the first major hurricane to impact the United States this hurricane season. It hit the Florida in the Gulf as a Category 4 hurricane on September, 28th in the early afternoon. Some people in the direct impact zone have been experiencing storm surges as high as 8ft tall, with an expectancy of another few feet to come. 

As of Thursday September 29th, Hurricane Ian is exiting Florida as a tropical storm and re-entering the ocean. Meteorologists expect the storm to gain strength while over the ocean and pickup hurricane status once again before it hits South Carolina on Friday September 30th. 

At SERVPRO of Anderson, our production members participate in STORM where our crew is always prepared to dispatch and help out our fellow SERVPRO operations to deal with any damages the storm may bring.

We have many blogs available to the public about Hurricane preparation that we hope will help prepare your home and businesses for Hurricane Ian. 

Stay Safe and Prepare!

Anderson, SC Commercial Water Loss

9/24/2022 (Permalink)

Saturated Office Flooring

This commercial business in Anderson, South Carolina suffered a water loss to their office spaces in a warehouse. The customer called us at SERVPRO of Anderson stating that they walked into gallons of standing water in their office area. Once they called a plumber out, they found the source of the water loss was the hot water line bursting over the weekend. The customer informed us that the plumber was currently fixing the leak and requested out immediate extraction services. Our office staff got to work contacting the production members in the field and got someone to head that way within an hour of the initial call. The customer was really pleased with how quickly the whole process went from first call to someone on site. At SERVPRO of Anderson, you can expect this kind of quick and efficient services for every single service call. 

Once on site, our team provided the extraction service we were called in for and talked over the drying process with the customer. After just five days of drying and a quick clean up with our HEPA vacuum, the job was complete! 

Call us at (864)-224-0285 for our commercial water mitigation services. We are 'Faster to Any Disaster!'

National Preparedness Month 2022: Fires

9/17/2022 (Permalink)

With September being National Preparedness Month, we at SERVPRO of Anderson like to take this month to give our community reminders on how you can prepare your home and business against disaster. There are all types of disasters that can strike your home or business that are out of our control, but how the structure holds up to the disaster and how quickly the mitigation and remediation work is done, is completely up to you! 

When preparing your home or business for a Fire, there are some important things to keep in mind, courtesy of Ready.gov. 

• Fire is FAST! In less that 30 seconds, a small flame can grow into a major fire. In minutes, a house can be engulfed in flames. 
• Fire is HOT! Heat is more threatening that flames. Room temp. in a fire can be 100 at floor level and rise to 600 at eye level. 
• Fire is DARK! It starts bright, but quickly produces black smoke and complete darkness. 

To help prepare for a house fire, make sure you have done annual maintance to your fire alarms, and check them monthly to ensure they are working properly. For a business, make sure that sprinkler systems are installed properly and tested regularly. In both structures, keeping the doors closed can not only save your life, but prevent extensive smoke and soot damages to rooms not directly affected by the flames. 

To do more research on how to prepare for disaster, visit ready.org. 

National Preparedness Month 2022: Hurricanes

8/27/2022 (Permalink)

Ready.gov takes an extra step with National Preparedness Month to help people prepare for disaster. While we at SERVPRO of Anderson take all year to prepare for disasters and how to repair the damage after, we know that with the every day bustle of life that it can be easy to forget to prepare your home or business. We have a few reminders, courtesy of Ready.gov and AmericanHumane.org. 

Before preparing your home or business for Hurricane season, first determine the best way to protect yourself from winds and flooding, know where to take refuge, evacuation routes, and your risk of potential damages from the storm.

After first preparing for your safety, make sure to strengthen your home or business by brining in outdoor furniture, trimming nearby trees and bushes, and reinforcing your doors and windows. Regular maintenance of the home is crucial for protecting it against heavy weather. 

The best tip SERVPRO of Anderson can offer is to check your insurance coverage before disaster strikes. 

Important Piece of Equipment

8/20/2022 (Permalink)

Right Equipment for the Job

Equipment is one of the things that sets us apart at SERVPRO of Anderson from all other mitigation companies. We make sure to acquire the best SERVPRO Green equipment to handle any size and type of disaster. 

Believe it or not, this dump truck is one of SERVPRO of Anderson most important piece of equipment for water, fire, and storm jobs. They have traveled with us all over the east cost to help clean up of multiple different floods, tornadoes, tropical storms, and hurricanes. 

One of the first steps of the mitigation process is to clean up and provide demolition services to the affected space. Rather that leave the materials sitting around for any amount of time, these dump trucks allow us to keep it clean while we provide services.

Drying Mat System

8/20/2022 (Permalink)

Drying Mat System

At SERVPRO of Anderson, we like to do everything we can to try and salvage the affected materials at our customer's homes or business. The first thing that our production crew will do when they arrive to the affected space, is take moisture readings of all the materials that have been affected by the water loss. These numbers will tell us a lot about the next steps in the mitigation process. 

If the moisture reading numbers are low enough and there is a request to salvage the flooring, we have a specific drying technique where we place the mats pictured above on the saturated flooring. 

While we don't recommend this process to all of our water mitigation clients, it can be a great option if the moisture reading is low enough upon arrival. 

Call us at SERVPRO of Anderson to learn more about our services. Reach us at (864)-224-0285. 

2022 Emergency Readiness Plan

8/11/2022 (Permalink)

Do you know what you would do if you suffered a major loss at your Upstate, South Carolina business? . When something does happen, like a fire or flood, it can close the doors to your business for weeks or even months. Having an emergency response plan is crucial to aid in the fast recovery of your business. This is a burden that no one ever expects, but SERVPRO of Anderson can help make sure you are prepared for the unexpected. 

We offer a free service of coming out to your place of business and developing an emergency response profile that will help minimalize disruption in your everyday business.

An ERP includes:

• Assessment of business facility
• A portfolio that gives you important information if a disaster were to take place
• A guide to help your business become safe for reentry
• Creates a relationship with us to act as your mitigation and restoration provider
• A itemized list of water shut off valves and other emergency details.

Call us at SERVPRO of Anderson (864)-224-0285 to complete your Business ERP.

Fire Remediation PPE 2022

8/6/2022 (Permalink)

Fire Remediation PPE, Just Add Gloves

According to OSHA, “Personal protective equipment is worn to minimize exposure to a variety of hazards. Examples of PPE include such items as gloves, foot and eye protection, protective hearing devices (earplugs, muffs) hard hats, respirators and full body suit.

We take the use of personal protective equipment (PPE) very seriously. On every job that our production crew goes on, there is some use of PPE, even if it is just a mask.

On any fire remediation job, there can be many hazardous materials affected by the fire, such as asbestos, lead, household chemicals, and mold. These materials, on top of the smoke and soot, require additional personal protective equipment to prevent the inhalation and physical contact with any of these harmful substances.

Personal protective equipment that may be required on a fire remediation job, depending on the extent of the damages, could include:

• Respirator/ Face Mask
• Eye Protection
• Foot protection
• Gloves
• Headwear

https://www.osha.gov/sites/default/files/publications/osha3151.pdf

SERVPRO Equipment

7/31/2022 (Permalink)

The right tools for any job.

On any job that SERVPRO of Anderson's production team sets foot on, we are going to have the bare minimum of the SERVPRO Green equipment pictured to the right. No matter the size of the job, all of our trucks and vans are loaded with air movers, dehumidifiers, and air scrubbers. 

If you have never experienced a water, fire, or mold loss in your home or business, these tools may look foreign to you. Let us break down some of the equipment you may see if SERVPRO of Anderson comes to mitigate a loss for you. Starting with the three tools pictured;

Air Movers 

An air mover is a high power fan that blows air into the affected space to dry the area as efficiently as possible. Our crew arranges the equipment often to assure maximum drying. 

Air Scrubber

An air scrubber helps to remove toxins and odors from the affected space, such as fire or mold smell. 

Dehumidifier

A dehumidifier works hand in hand with the air mover to help dry the affected space. It can help to stop an microbial growth from happening.

These are just a few of the tools that our crew use to help mitigate the water, fire, or mold damage from your home or business. Some jobs require more specialized equipment to get the job done. Make sure to check out our blog on specialized SERVPRO equipment that we may use on larger jobs. 

Meet Our Production Member, Toby!

7/22/2022 (Permalink)

Senior Production Member, Toby

Toby is one of SERVPRO of Anderson's senior production members. He has been with our SERVPRO branch since the very beginning, when our owner and CEO Johnny purchased the branch in 2017. He works hard every day to make sure that our customer's are satisfied and well informed. 

One of his duties as a production team member is to document every step of his work at a customer's home or business. He does this by taking detailed notes and photos during each step in the mitigation or remediation process. You can make sure that if Toby is working on the jobsite, that things are going to be done as efficiently as possible. 

You can always be sure to find him decked out in SERVPRO swag!

Commercial Fire Restoration

7/16/2022 (Permalink)

When a disaster like a fire strikes your business one of the first thoughts is the cost to replace damaged materials. At SERVPRO of Anderson, we have highly trained professionals who can determine if the affected materials in your business actually need to be replaced at all. Restoration is a much more affordable option when dealing with the remnants of a fire. We have professionals who are highly trained in cleaning and restoring, not only the building where the fire occurred, but the contents affected as well. The difference in cost can be up to $7 per square foot. 

When thinking about if you should replace or restore, call us at SERVPRO of Anderson first to get a quote from the experts. Call us at (864)-224-0285. 

Inspection Reveals Leak

7/8/2022 (Permalink)

Cause of Loss

This home in Williamston, South Carolina was being inspected for sale when a leak was discovered in the wall leading down to the crawlspace. The homeowners, wanting to get it taken care of right away, called the professionals at SERVPRO of Anderson to come in and take a look. 

After the customer had a plumber out to fix the issue, our production crew found that the leak went from the wall in the family room, upstairs to the bonus room sink, and down to the crawlspace. In the crawlspace, the insulation was wet, the beam was soaked and the subfloor was wet as well. Insulation in the walling also suffered some water damages from the leak.

Our crew removed all affected materials and dried the remaining materials completely with our SERVPRO green drying equipment. The customers were happy to have professionals take care of this water loss, so they could get the home on the market. 

Grill Fires Peak in July

7/2/2022 (Permalink)

Grill safety tips

From the entire staff at SERVPRO of Anderson, we want to wish everyone a very Happy and Safe Fourth of July. Although Firework safety is very important during this holiday weekend (check out our blog on Firework Safety Tips), we want to make sure our local community has some safety tips for grilling out this Fourth of July weekend. 

According to the National Fire Protection Association, Grill fires have their peak in the month of July. The holidays and warm days lead to more cookouts, and more serious injuries. Here are some tips about how to use grills safely to avoid disaster and injury.

All Grills

• Use propane or charcoal grills outdoors only. Place grills away from the home or deck railings and out from under eaves or overhanging branches.
• Keep kids and pets at least 3 ft. away from grilling areas and never leave the grill unattended.
• Keep grills clean by removing grease or fat buildup from the grill and tray below. Always make sure the gas grill lid is open before lighting it.

Propane Grills

• Check the gas tank hose for leaks before using it.
• If you smell gas while cooking, immediately move away from the grill and call the fire department. Do not attempt to move the grill.
• If the flame goes out, turn the grill and gas off and wait at least 5 minutes before re-lighting.

Charcoal Grills

• If using starter fluid, use only charcoal starter fluid.
• If using electric charcoal starter, make sure to use an extension cord for outdoor use.
• Keep charcoal fluid out of reach of children and away from heat sources. Never add charcoal fluid or any other flammable liquids to the fire.
• When finished, let coals cool completely before transferring to a metal container for disposal.

Services Anytime!

6/27/2022 (Permalink)

SERVPRO of Anderson has a fully trained production staff that is available for services 24/7, 365 days a year. We know that disaster can strike at any time of day or year, so we are always prepared to help. If you think that you need someone on site right away, don't hesitate to call us at SERPVRO of Anderson

Our production crew spend all year training, studying, and preparing to best handle any water, fire, or mold job that we may come across. Our team has worked on jobs of all sizes and with varying degrees of damages. At SERVPRO of Anderson, we believe that our customers deserve the very best, so we train to make sure that is a reality. 

Call us anytime at SERVPRO of Anderson at (864)-224-0285. 

Meet Our Production Crew

6/17/2022 (Permalink)

Production Crew Member, Dylan!

This is Dylan, one of SERVPRO of Anderson's many production crew members that serves Anderson, South Carolina residents. He joined our team in 2020 right before the height of the pandemic and is a dedicated part of our team. Dylan was one of the first production members to step up when we began helping our community battle COVID-19, by providing cleaning services. He was on the frontline the entire pandemic and continues to put him self on the frontline as a part of our STORM team. Multiple times a year, he goes out with the rest of our storm team to help assist other SERVPRO's around the U.S. with disaster cleanup and restoration. You can always find Dylan with a SERVPRO mask on!

Inspection of Storm Damage

6/13/2022 (Permalink)

Most of the storms that we see during the summer here in the Upstate of South Carolina do not leave extensive damages on the outsides of our homes. However, tornadoes and thunderstorms are much more likely to occur over the summer months, and these storms could leave you with some big damages. 

After a big storm passes, it is always a good idea to provide an initial inspection of your home or business, before you call the professionals in for help. Doing this will allow you to communicate the extent and severity of the damages, giving us at SERVPRO of Anderson a better ide of what we are coming into. 

For this initial inspection, we recommend to check your roof, windows, doors, shudders and your HVAC. If you see any extensive damages, make sure to record them to make information more accessible for insurance and your restoration/mitigation company.

Meet our Social Media Content Writer

6/3/2022 (Permalink)

Tess, our Social Media Content Writer.

Tess Rogers is the Social Media Content Writer for both SERVPRO of West Greenville County and SERVPRO of Anderson. She manages the social accounts and keeps the websites updated with current blogs, before and after photos, and pictures for our photo gallery. She works closely with our office staff and reads every detail about the water mitigation, fire remediation, and mold remediation jobs that she writes about. Before she began work as our social media content worker, she worked in the office closely with our office manager, Holly, where she learned the ins and outs of remediation work. 

While Tess is currently a remote worker, you can be sure that she sees every happy customers comments and input on the social media outlets. If gives all of us at SERVPRO of Anderson great pleasure to serve our community. 

Meet our Office Manager

5/25/2022 (Permalink)

Office Manager, Holly!

Holly Lee is the Office Manager at SERVPRO of Anderson.  Her responsibilities encompass many aspects of our business, including account management, analyzing financial reports, monitoring compliance/risk management, and etc. She also acts our HR Administrator. Her incredible organization skills and wonderful personality keeps our team running smoothly. She is knowledgeable in all aspects of the restoration and mitigation business and can answer any question you may have. 

Holly is one of the friendly voices that our customers have grown so accustomed to hearing when calling in to our office, and she takes great pleasure in making sure they are each taken care of. 

If you want exceptional service through every step of your restoration or mitigation job, give us a call at SERVPRO of Anderson at (864)-224-0285.

2022 Summer Vacation Tips to Avoid Water Damage

5/20/2022 (Permalink)

Summer is here this week in the Upstate of South Carolina. With the warming weather and endless days of sunshine, people are starting to plan their summer vacations away from home. Recent surveys from CHUBB found that "close to 80% of homeowners overlook costly water leak exposure when heading out on vacation." At SERVPRO of Anderson, we want to make sure that you aren't those people, so we have some tips for you to help avoid any water damage. 

• Complete a check of all appliances before you leave
• Test the sump pump if you have one
• Turn off the main water valve
• Regularly replace supply lines

These are just a few of the simple steps that you can take to help prevent water damage to you home while you are away. If you do suffer water damage, give the professionals a call at SERVPRO of Anderson at (864)-224-0285.

https://news.chubb.com/2017-08-21-Survey-Finds-Close-to-80-of-Homeowners-Overlook-Costly-Water-Leak-Exposure-When-Heading-Out-on-Vacation

2022 Memorial Day Firework Refresher

5/12/2022 (Permalink)

Every year, hundreds of fires are started from the irresponsible use of fireworks on holidays like New Years, the Fourth of July, and Memorial day. While fires cannot always be prevented, there are always steps you can take to help protect your home or business from an accident. SERVPRO of Anderson wants to provide our valued customers with a brush up of firework safety tips.

Here are a few firework safety tips:

1. Do not wear loose clothing while using fireworks.
2. Never light fireworks indoors or near dry grass.
3. Point fireworks away from people and homes.
4. Stand several feet away from lit fireworks.
5. Have a hose or bucket of water nearby.
6. Obey all local laws regarding the use of fireworks.

We hope that everyone has a safe and fun Memorial Day as we all honor the U.S Military men and woman who died serving our country. 

Commercial Mold Growth 2022

5/6/2022 (Permalink)

Cause of Mold Loss on Commercial building.

This commercial apartment complex in Upstate, South Carolina called us at SERVPRO of Anderson with suspicions of microbial growth on the outside of the structure. Our production crew was dispatched with instructions to inspect the area and provide the appropriate resources to confirm if the growth was indeed mold and needed remediation. There was visible growth in an outside closet on the drywall and ceiling. Our crew inspected all surrounding rooms to look for signs of microbial growth and take moisture readings to make sure that the issue did not extend into the rest of the house. After an estimate was provided, the production crew began to remove the affected material and treat the area to prevent further damages.

Call us at SERVPRO of Anderson at (864)-224-0285 for our commercial and mold remediation services. 

Hurricane Preparedness Week 2022

4/29/2022 (Permalink)

SERVPRO of Anderson is a big advocate of hurricane preparedness and we fully support 'Hurricane Preparedness Week' that the National Oceanic and Atmospheric Administration educates on every year. As a part of SERVPRO's storm team, we take the education and proper preparation of storm season very seriously. 

This years Hurricane Preparedness Week is from May 1st-7th. The best time for you to start preparing before the upcoming storm season, starting June 1st. According to the NOAA, "Today you can determine your personal hurricane risk, find out if you live in a hurricane evacuation zone, and review/update insurance policies. You can also make a list of items to replenish hurricane emergency supplies and start thinking about how you will prepare your home for the coming hurricane season."

Top Causes of Commercial Water Loss

4/22/2022 (Permalink)

SERVPRO of Anderson is called out to commercial water loss jobs every week. Our production team members are skilled to handle every size job and have seen many different types of commercial water losses. Here are a few of the top causes of commercial water loss that our team has experienced. 

• Broken Pipes
• Damaged HVAC
• Failed or Malfunctioning Sprinkler Systems
• Roof and Window Damages
• Vandalism 
• Weather Damage 

Many of the commercial water losses that we have seen at SERVPRO of Anderson have been issues that could have been prevented with the proper maintenance and updating. Pipes, HVAC, Sprinkler Systems, Roofs and Windows should all be evaluated every single year to assure no natural wear and tear has taken place. Help protect your business this year by taking the time to check these things and provide the necessary maintenance. Although there are steps that can be taken to help prevent water loss to your commercial space, disaster can still strike anytime. 

If you commercial building suffers a water loss, call us at SERVPRO of Anderson at (864)-224-0285 for our commercial water mitigation services. 

What is Fire Remediation?

4/15/2022 (Permalink)

Remediation is defined as the act of remedying or correcting something that has been corrupted or that is deficient. Fire damage remediation is the act of cleaning and restoring property and personal belongings that have sustained smoke or fire damage. Our goal at SERVPRO of Anderson  is to salvage belongings and restore the property to be inhabited again. 

During the process there are multiple steps that our production team takes to get the property back to livable condition. First, we make a plan of action, then we make sure the structure is secure and save. Next, our team provides any water extraction needed. Demolition and debris removal is the next step, before our team can provide smoke and soot removal and mitigation. After the area is clean, repairs and restoration can begin. 

If you suffer a fire to your home or business, this is the process that you can expect out of SERVPRO of Anderson. We are available 24/7 if disaster should strike. Give us a call at (864)-224-0285 for our Fire Remediation services. 

First Steps After a Storm

4/8/2022 (Permalink)

As the weather starts to change in the Upstate of South Carolina, we are susceptible to bigger storms that can cause a lot of damage. If you find that your property has been damaged by one of these weather induced storms, here are a few steps you should take to get your home back to normal, while staying safe.

• Assess the Mess: Once the storm has passed and it is safe to go outside, get a good look at the mess or any damages that may have occurred. Be careful as you investigate to avoid any broken power lines or trees that may fall. 
• Call for Help: After you have a good idea of the work that needs to be done, call your insurance company to discuss the coverage for your type of damage. 
• Bring in the Professionals: The insurance company will point you in the right direction for the best cleanup and water mitigation team around. These professionals are skilled in storm mitigation and know the safest and quickest ways to get your home back to normal. 

Storms can be scary, but they don't have to be if you are prepared for any disaster. SERVPRO of Anderson can help you with that. Call anytime 24/7 us at (864)-224-0285.

Summer 2022 Storm Damage

4/1/2022 (Permalink)

As the summer months approach, so do the storms that the change in air temperature and wind speeds bring. Summer storms tend to be more harsh than the ones that we in the Upstate of South Carolina experience in the other months. The best way for you to prepare for these summer storms is to make sure your house is prepared in advance. Here are some things you can do to help prepare your home or business for the coming summer storms. 

• Make sure you have the proper insurance to protect your home or business from a strong summer storm. 
• Remove or trim all trees that are dead or have heavy hanging limbs.
• Keep the property around your home or  business free of all debris that could cause damage if blown around by the wind.
• Check that all windows are properly installed and do not have broken seals or glass.
• Clean out gutters of all debris to prevent them becoming clogged with heavy rainfall.

Even if you are completely prepared for the coming summer storms, there is still the possibility of damages that are not preventable. Things like strong wind, flooding, and lightning are not preventable and can cause serious damage to your structure. If you do suffer water, fire, or mold damage from summer storms, call the professionals at SERVPRO of Anderson come out and take care of the job.

Call us at (864)-224-0285. 

Why You Should Use High Gloss Paint

3/24/2022 (Permalink)

At SERVPRO of Anderson, our production crew have cleaned every type of surface and material imaginable. High-gloss paint is one of the easiest surface for us to clean. It is great for cleaning off smelly smoke residues and is resistant to absorbing moisture. 

According to Laguna Painting, "High gloss paints are typically solid, light-reflective, and ultra-shiny. They are the simplest to clean and most durable paint sheen of them all. They are as tough as the paint that you see on appliances."

It is the best paint you can use for kitchens in your home or business that are most likely to endure smoke damages.

Even when the correct steps are taken to help prevent disaster, smoke or soot damage is not always preventable. If disaster should strike, call us at SERVPRO of Anderson at (864)-224-0285 for our Fire Remediation services. 

Commercial Vehicle Fogging

3/18/2022 (Permalink)

This car company in Anderson, South Carolina called us to complete a fogging and cleaning for a vehicle that suffered mold damage. At SERVPRO of Anderson we are equipped to handle any type of mitigation or remediation job, so this was no problem for us. In order to properly remediate the problem, it is important for our crew to be able to fog and sanitize every inch of the vehicle. They business was informed of this, so they promptly took the inside of the vehicle completely apart for services. Mold has the ability to grow through materials and without this step, we cannot guarantee the growth will be completely eradicated. Make sure to call us at SERVPRO of Anderson if you suffer a similar issue in your or your businesses vehicle. We can help make it look and smell 'Like it never even happened.' 

Call us at (864)-224-0285. 

Pendleton, SC Fire Remediation

3/7/2022 (Permalink)

Charred vapor barrier in crawlspace

This home in Pendleton, SC suffered very minimal damages from a small fire, affecting the crawlspace. The customer was not positive at the time of our scope what caused the fire, but had suspicions that it was electrical. Our production crew provided the scope to get a jump start on the estimate while the homeowner had an electrician out to find and fix the cause of loss. Once the wiring was replaced, one of our production members provided another thorough scope of work before we began services. The vapor barrier in the crawlspace and some piping in the ground were charred from the fire. We assessed that the vapor barrier would need replacement and air scrubbers should be set through the duration of HEPA vacuuming and sponging the smoke and soot. Our entire SERVPRO of Anderson crew, from project manager to office staff, worked tirelessly to inform the customer step by step of the process. We understand that a fire loss can be very unnerving and it is our goal to give our customers comfort during the restoration process. 

Call us at SERVPRO of Anderson at (864)-224-0285 for our Fire Restoration services. 

Categories of Water Damage 2022

2/28/2022 (Permalink)

Often times after someone has experienced water damage in their home, they do not know what the next step is. An important part of knowing what to do next, is knowing what kind of water you are dealing with. So that SERVPRO Anderson can help you as fast as possible, here are some helpful tips to look for when dealing with water damage in your home. The categories of water damage are defined by the Institute of International Cleaning and Restoration Certification (IICRC).

Category 1 (White Water)

 Category 1 water damage is caused by water that does not contain contaminates that pose a threat to your health, or clean water. Clean water damage can come from things like a malfunctioning appliance, supply lines, and rainwater. Although category 1 home floods are safe to clean up yourself, it is important to know that clean water can quickly turn into category 2 water damage if left standing for as little as 48 hours.

Category 2 (Grey Water)

 Category 2 water damage, sometimes also referred to as greywater, refers to water that is not sewage, but does contain contaminants. This can include water damage that comes from washing machines, dishwashers, bathtubs, sinks, or an overflowing plumbing fixture. Floodwater that comes from a weather event is also put into the greywater category. If your home has category 2 flooding, it is important to wear protective gear if you attempt to clean it.

 Category 3 (Black Water)

 Category 3 water, or blackwater, is defined as water that is contaminated with pathogens or toxins, such as human waste. In your home, this can come from broken sewage pipes or toilets. Flooding from a weather event that enters a building as a result of a storm or hurricane, can potentially carry contaminants that puts it in the category of blackwater. Due to the nature of the water, most contents that it comes in contact with are unsalvageable and must be torn out.

If you think that your home has been affected by a Category 3 flooding, it is advisable to contact a professional to help you deal with the issue. SERVPRO Anderson is equipped with the right materials and crew to help make it "Like it never even happened."

Commercial Water Mitigation

2/18/2022 (Permalink)

Cause of Water Loss in Upstate Business

SERVPRO of Anderson was called out to perform water extraction services when this Upstate business suffered a water loss. The entire back stock area of this commercial building was flooded when they had a malfunction in their sprinkler system. This was a very large extraction with about 18,000 square feet of area needing water removal. Having an emergency readiness plan is so important for your business so that when disaster does strike, anyone on site knows exactly what to do to prevent further damages. The outside valve pictured that broke, causing the damages, was quickly turned off, creating the best case scenario for this local business. Call us at SERVPRO of Anderson anytime to get your ERP set up to ensure quick and efficient clean is disaster does strike. Call us at (864)-224-0285.

2022 Storm Damage

2/16/2022 (Permalink)

SERVPRO of Anderson specializes in storm and flood damage restoration. Storms can cause a lot more damage to your home than just flooding. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition. 

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit , we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 864-224-0285. We want to help you get your home back to normal in no time!

Professorial Smoke and Soot Cleaning 2022

2/9/2022 (Permalink)

It is not common knowledge to know how to properly clean smoke and soot damage. If you have experienced a fire, then you know how smoke and soot can damage the property, however, improper cleaning can cause further damages. SERVPRO of Anderson is here to tell you why it is important to leave the cleaning to a professional. Smoke damage can be severe, and often goes much deeper than just the surface.

Trying to clean up a fire or smoke damage on your own, can often exasperate the extent of the soot damage. If you are not using the appropriate products to clean with, it can also cause irritants to your lungs. SERVPRO of Anderson makes sure that the building is a safe environment to work in by eliminating the smoke smell and using the appropriate personal protective equipment. These are things that are often not thought of when trying to clean soot damage on your own.

SERVPRO of Anderson knows that after a fire is a scary and trying time, but we are “Here to Help!” Call us at (864)-224-0285 to let us help restore your fire or smoke damage.

Commercial Services 2022

1/28/2022 (Permalink)

SERVPRO of Anderson provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Anderson. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (864) 224-0285

Commercial Services

There's never a convenient time for fire or Water damage to strike your Anderson commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration

We also offer residential restorations services as well.

The Importance of Containment on Mitigation and Remediation Jobs

1/14/2022 (Permalink)

SERVPRO of Anderson often uses containment on our jobs. Our production crew uses containment on all types of jobs; this includes water, fire, mold, sewage, and cleaning. Containment is an important first step that can often be overlooked. 

• Keeping building occupants safe - before removing any unsalvageable building materials, containment barriers are set up to keep dust and any other debris within the work area.
• Avoid cross contamination - If mold has grown on any impacted building materials needing to be removed, containment barriers will keep any airborne mold spores from cross contaminating the other parts of the site during the removal process.
• Avoid additional clean up of unrelated areas of the site and or mold cross contamination
• Clean the air within the affected space- A HEPA filter is used to create negative air pressure to capture any released spores and filter clean air within the contained space.

SERVPRO of Anderson strives to leave your business or home in as close to pre loss condition as possible, and we pride ourselves in putting your safety first.

Upstate Winter Storm January 2022

1/14/2022 (Permalink)

The upstate of South Carolina is currently under it's first winter storm watch of the new year! According to WYFF News 4, there is a strong system heading our way Saturday and into Sunday. The upstate could experience snow, sleet, and ice, but the main concern that we are facing is downed power lines and ice on the roads. 

SERVPRO of Anderson wants to remind you to take all the necessary precautions to avoid storm damage to your home or business. Check out our blogs on frozen pipes and how to prevent them. 

If you do experience any damages due to this winter storm, make sure to call the professionals at SERVPRO of Anderson to handle the job. We are faster to any disaster! Call us at (864)-224-0285 anytime, 24/7.

Frozen Pipes Can Lead to Serious Water Damage

1/9/2022 (Permalink)

Did you know that water pipes bursting due to freezing temperatures is the leading cause for water damages in the winter months. The cold temperatures are back in the Upstate and with freezing weather comes the chance of frozen pipes. According to State Farm, "even a tiny crack in a pipe can spew hundreds of gallons of water causing flooding, damage to your furnace and serious structural damage. It also presents an immediate potential for mold."

There are three different leading causes of frozen pipes; quick drops in temperature, poor insulation, and thermostats being set too low. State Farm also has a few really helpful tips that could prevent your home or business from suffering water damage from frozen pipes this winter. Prepare by taking these steps before it gets too cold outside. 

• Insulate pipes. Pipe insulation in your home's crawl spaces and attic helps even if you live in an area where freezing is uncommon. Exposed pipes are most susceptible to freezing. 
• Use heat tape or heat cables. Heat tape or thermostatically controlled heat cables can be used to wrap pipes. Be sure to use products approved by an independent testing organization and only for the use intended (exterior or interior). 
• Seal leaks. Locate and seal leaks that allow cold air inside. Look for air leaks around electrical wiring, dryer vents and pipes, and use caulk or insulation to keep the cold out.
• Secure outdoor hoses, valves and faucets. Before winter hits, disconnect garden hoses and, if possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets. This reduces the chance of freezing in the short span of pipe just inside the house.
• Let water drip. A trickle of hot and cold water might be all it takes to keep your pipes from freezing. Let warm water drip overnight when temperatures are cold, preferably from a faucet on an outside wall.
• Adjust the thermostat. Keeping your thermostat set at the same temperature during both day and night also reduces the risk of frozen pipes. During extreme cold, this also helps reduce the strain on the furnace.
• Open cabinet doors. This allows heat to get to un-insulated pipes under sinks and appliances near exterior walls.

If your pipes do freeze and burst this winter, and you suffer water damages you can call us anytime at SERVPRO of Anderson at (864)-224-0285. 

Should You Use Bleach on Mold?

12/30/2021 (Permalink)

When you notice mold in your home or business, the first thing that comes to mind is how to remove it. Chlorine bleach has become one of the most common go-to's because it is quick and easily accessible. While the bleach does visibly remove the mold growth, is it really effective in mold remediation? 

The idea that bleach can help you completely get rid of mold is a common misconception. These production are marketed to make people believe this to be true. While bleach does help to wipe away microbial growth on non porous materials, it cannot do the same for things like wood or drywall. The growth spreads into the pores of the material, and though the color may change on the surface temporarily, it will return if not properly remediated. 

The best way to get rid of mold, is to call a professional to help. To get rid of mold completely, you must first find the root of the cause and fix the issue. Once the source of moisture has been addressed, the affected materials often need to be completely removed and then treated. 

If you are uncertain of how to address a mold issue, it is always best to call a professional. SERVPRO of Anderson has a skilled crew that are available 24/7 for services. Give us a call for any Mold Remediation services at (864)-224-0285. 

Happy Holidays 2021

12/23/2021 (Permalink)

This holiday season, here at SERVPRO of Anderson, we want to remind you to celebrate safely. With the chaos of the holiday, it can be easy to turn a blind eye to fire safety and for water damage to go unnoticed. If you plan on going out of town, make sure to take the proper steps to avoid any leaks. 

Check out our fire safety blogs on proper kitchen safety, as well as how to avoid a Christmas tree fire. Remember, disasters don't wait for regular business hours. SERVPRO of Anderson is open 24/7 and we are Faster to Any Disaster! Give us a call at (864)-224-0285 if disaster should strike.

From our SERVPRO family at Anderson to yours, Merry Christmas. 

Steps to Take After Storm Damage

12/17/2021 (Permalink)

With tornadoes and heavy rain extending into the later months of the year, storm damage can occur any time to your home or business. While these storms can cause structural and water damage, they also pose safety and health hazards. Having a plan to deal with damages is important for your safety and the cleanup of your home.

The first thing you should do after a storm, is to take precaution when assessing the situation. Look for structural damage and broken items on the property that may be dangerous. It is important to note any smells of gas, and shut off the main line if you notice a leak. Microbial growth can also happen within 24 hours of water damage. 

Once you know the severity of the damages, make sure to document everything as is with multiple photos for your local restoration provider and insurance. This will help to assure that you are fully compensated for the mitigation and restoration process. 

After you have contacted your insurance provider, give SERVPRO of Anderson a call at (864)224-0285. We are Faster to Any Disaster, and available 24/7. 

Christmas Tree Fire Facts

12/10/2021 (Permalink)

Did you know that firefighters respond to around 160 home fires that are started by Christmas trees? According to the National Fire Protection Association, nearly half of those fires are caused by electrical distribution and lighting equipment. 

Some facts about Christmas Tree Fires; they cause around 10 million in property damage per year, 15% of fires are intentional, and 22% are caused by a heat source being too close to the tree. Having a dry tree greatly increases the chance of a Christmas tree fire. Make sure to keep your live tree well watered to avoid the lights starting a fire. 

For any fire cleanup services this holiday season, call SERVPRO of Anderson. We are available 24/7 and are Faster to Any Disaster! Call us at (864)-224-0285. 

Storm Damage in Anderson, SC

12/3/2021 (Permalink)

SERVPRO of Anderson helps out every year when large storms sweep over the coast of the United States. These storms are severely damaging and the damage often happens quickly. However, right here in the Upstate of South Carolina, we experience heavy rains and thunderstorms year round. Sometimes the water damage that local homes and businesses suffer are long term and go unnoticed. When experience heavy rains and winds, it is important to check areas of your home to make sure no water damage has occurred. SERVPRO of Anderson wants to help teach you where to look for water damage.

Make sure to check your exterior, including windows, doors and roof for damage. Windows that are not properly installed may cause leaking and damage to the surrounding walls. Roofs are the brunt of any storm and missing shingles, holes, and leaks are signs to look for of water damage. Any HVAC unit that is on the outside of your home is also subject to damage from strong winds. 

Not all storm damage is apparent right away, so checking these few things after a storm can help prevent prolonged water damage to your home or business. Give us a call at (864)-224-0285 our mitigation services!

What is Water Mitigation?

12/3/2021 (Permalink)

If you have suffered a water loss to your home or business, you might find yourself in need of water mitigation services. However, if you have never experienced a water loss before, you might find yourself asking, 'What is water mitigation'?

FEMA defines mitigation as the process of reducing the loss of property due to the impact of a disaster. While SERVPRO of Anderson provides many types of mitigation services, water mitigation is the process of cleaning, sanitizing, drying, repairing, and restoring property to as close to pre loss condition as possible. Every job that our production team encounters is different and will require its own plan to complete the mitigation process. 

When SERVPRO of Anderson is called out to a water loss, the first thing our production team will do is assess the situation. Then, depending on the extent of the damage or if there is standing water, our team will create a plan of action. If you choose to contact your insurance company, production will work closely to get everything approved to begin. The first goal is to dry out all affected contents and materials. This is done with extraction tools, dehumidifiers, and air movers to remove all humidity to eliminate a mold-friendly environment. After all materials are dry or removed, reconstruction may begin. 

Water mitigation is an important process if you have suffered a water loss. Give us a call today at SERVPRO of Anderson. (864)-224-0285.

Commercial Mold Damage

11/22/2021 (Permalink)

Contents Damage in Office Computer Room

This local business called us at SERVPRO of Anderson with visible microbial growth damages. Upon initial inspection, our team found that the cause was most likely from the drop tile ceilings above. The microbial growth was very apparent and had affected much of the room's contents. At SERVPRO of Anderson, not only is our production crew trained and experienced in remediating your business, but we are also able to get your contents clean and in pre loss condition. 

Due to the nature of the loss, our production crew take extra precautions before beginning any pack-out of contents or cleaning. Before they begin, containment is set on the door to the room to prevent the spread of any debris. An extra step to clean contents before the pack-out is also taken to help keep the spores contained to that room for cleaning. Once these steps are taken, our crew proceed to place negative air tubing and remove affected materials. 

At SERVPRO of Anderson our goal is leave your business in as close to pre loss condition as possible. Give us a call at (864)-224-0285 for our commercial services. 

Winter Weather Heading to Anderson, SC

11/12/2021 (Permalink)

This weekend will bring in some early winter weather, expecting temperatures as low as 34. Low temperatures can be the cause of a water loss in your home or business. SERVPRO of Anderson has a few tips that could help you keep your home safe from disaster. The first thing you can do to prevent water damage from the colder weather, is to prevent frozen pipes. Pipes in your crawl space, outside walls, and attic are most susceptible to freezing. It is also a good idea to clean out your gutters to prevent any kind of ice buildup, which could cause damages when they start to thaw. Lastly, make sure that you check your water supply line before the winter weather comes.

As you can see, there are many ways to help prevent water damage in your home or business this winter. If disaster does strike, SERVPRO of Anderson is open 24/7 to help mitigate the problem.

Give us a call at (864)-224-0285.

Thanksgiving Fire Safety Tips

11/4/2021 (Permalink)

Thanksgiving is right around the corner, which means everyone will be doing a lot of cooking these next few weeks. According to the U.S. Fire Administration, there are around 2,300 residential fires each year on Thanksgiving. This rounds up to around 26 million in property losses. Cooking was by far the lead cause, with 73.5 percent of these fires. There are a few safety tips that you can use to help prevent a fire loss Thanksgiving 2021. According to the National Fire Protection Association, these are the top 10 safety tips for Thanksgiving.

Top 10 safety tips

• Stay in the kitchen when you are cooking on the stove top so you can keep an eye on the food.
• Stay in the home when cooking your turkey, and check on it frequently.
• Keep children away from the stove. The stove will be hot and kids should stay three feet away.
• Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy or coffee could cause serious burns.
• Keep knives out of the reach of children.
• Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
• Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
• Never leave children alone in room with a lit candle.
• Keep the floor clear so you don’t trip over kids, toys, pocketbooks or bags.
• Make sure your smoke alarms are working. Test them by pushing the test button.

Keeping these tips in mind while you enjoy the holiday with friends and family is important, but if your home does fall victim to a fire loss, SERVPRO of Anderson is open 24/7 to help. Our production crew is faster to any disaster. Give us a call at (864)-224-0285. 

HVAC Water Damage

10/29/2021 (Permalink)

Did you know that you should maintenance your HVAC system at least once a year by a professional. The best time to have your HVAC serviced is before the peak of summer and winter. This helps to not only maintain your appliance, but also prevent water damages to your home.

SERVPRO of Anderson multiple jobs every year where an HVAC has leaked into the attic, causing water damage to multiple floors of the home. The drain pan overflows into the attic, where most HVAC systems are placed, and leaks down into insulation, drywall, and flooring. While this can be avoided with routine maintenance, sometimes disaster strikes anyway. Call a professional to mitigate any water damages your home or business may suffer at (864)-224-0285.

Common Commercial Water Losses

10/21/2021 (Permalink)

At SERVPRO of Anderson, we know firsthand how devastating a water loss can be to a commercial building. It can stop everyday production from taking place, losing money and customers. Knowing what to look for and the top causes of water loss in a commercial building, could help prevent disaster from striking your business. 

• HVAC Issues
• Roof Leaks
• Broken or Damaged Pipes
• Natural Disaster
• Sprinkler Default

These are just a few of the top causes of water loss at commercial buildings that our production crew have encountered over the past few years. Maintaining these things could save you time and money. Some things, however, like natural disasters cannot be avoided. If your commercial building does suffer a water loss, it is important to call the professionals right away. Our production crew can be reached 24/7 at (864)-224-0285!

Hurricane Sam

10/11/2021 (Permalink)

Last week, Hurricane Same brought multiple days worth of rain to the upstate of South Carolina. This heavy rain has resulted in some minor flooding to many homes and businesses. SERVPRO of Anderson has a production team that is trained and experienced in storm jobs. We provide extraction, carpet cleaning, demolition and reconstruction services that can help get your home back to pre loss condition. It is important to act quickly when you experience flood damage or when outside water enters your home to help prevent any further damages. Call the professionals at SERVPRO of Anderson to make sure the job is done right the first time. Give us a call at (864)-224-0285 for any of our services. 

Key Fire Safety Tips

10/8/2021 (Permalink)

As 2021's fire prevention week comes to an end, SERVPRO of Anderson wants to remind you of a few fire safety tips! 

• Watch your cooking
  Stay in the kitchen when you are frying, grilling, or broiling food. If you must leave, even for a short time, turn off the stove.
• Give space heaters space
  Keep fixed and portable space heaters at least three feet from anything that can burn. Turn off heaters when you leave the room or go to sleep.
• Smoke outside
  Ask smokers to smoke outside. Have sturdy, deep ashtrays for smokers.
• Keep matches and lighters out of reach
  Keep matches and lighters up high, out of the reach of children, preferably in a cabinet with a child lock.
• Inspect electrical cords
  Replace cords that are cracked, damaged, have broken plugs, or have loose connections.
• Be careful using candles 
  Keep candles at least one foot from anything that can burn. Blow out candles when you leave the room or go to sleep.
• Have a home fire escape plan 
  Make a home fire escape plan and practice it at least twice a year.
• Install smoke alarms
  Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas. Interconnect smoke alarms throughout the home. When one sounds, they all sound.
• Test smoke alarms
  Test smoke alarms at least once a month and replace batteries once a year or when the alarm “chirps” to tell you the battery is low. Replace any smoke alarm that is more than 10 years old.
• Install sprinklers 
  If you are building or remodeling your home, install residential fire sprinklers. Sprinklers can contain and may even extinguish a fire in less time than it would take the fire department to arrive.

Source: National Fire Protection Association (NFPA®)

Most fires are preventable, but if you do suffer a fire to your home or business, SERVPRO of Anderson is here to help.

Give us a call anytime, 24/7 at (864)-224-0285!

2021 Fire Prevention Week

9/28/2021 (Permalink)

The 2021 Fire Prevention week is October 3rd-9th and this year's FPW's campaign is "Learn the Sounds of Fire Safety". The objective this year is to teach about all the sounds a fire alarm or carbon monoxide monitor might make. According to the National Fire prevention Association, "there are smoke alarms and alert devices that alert people who are deaf or hard of hearing. These devices include strobe lights that flash to alert people when the smoke alarm sounds. Pillow or bed shakers designed to work with your smoke alarm also can be purchased and installed."

Smoke Alarms

• A continued set of three loud beeps means smoke or fire.
• A single chirp every 30 or 60 seconds means the battery is low and needs to be changed.
• All smoke alarms must be changed after 10 years.
• Chirping that continues after the battery is changed means the alarm is at the end of its life and the unit needs to be replaced.

Carbon Monoxide Alarms

• A continuous set of four loud beeps means carbon monoxide is present in your home.
• A single chirp every 30 or 60 seconds means the battery needs to be changed.
• CO alarms also have "end of life" sounds that vary by manufacturer. This means it is time to replace the alarm.
• Chirping that continues after the battery is changed means the alarm is at the end of its life and the unit needs to be replaced.

"Hear a Beep, Get on your feet." and "Hear a chirp, Make a change" are some good slogans to remember!

For more information about this year's fire week campaign, check out NFPA.org/Fire Prevention Week.

SERVPRO of Anderson has a few more tips that can be referred to in our blog "When to change your smoke alarm batteries". 

When to replace your smoke detector batteries?

9/21/2021 (Permalink)

Smoke detectors are not thought of often, unless they begin beeping, letting you know that the battery is dead. Although your smoke detector does alert you when a new battery is needed, it can be defective with no warning at all. The NFPA recommends that people test their smoke detectors every month to make sure that they are working properly. It is important that when you change the batteries in one alarm, you go ahead and change the batteries in the rest of the alarms in your home. First alert gives the suggestion to use daylight savings time as a reminder to change the smoke detector batteries. This year, that day falls on November 7th!

Smoke alarms are a crucial tool to help keep your family and home safe from a fire loss. Take the extra steps to prevent disaster.

Ida Storm Team

9/14/2021 (Permalink)

Hurricane Ida was a deadly and destructive Category 4 storm. This was the biggest hurricane to hit the United States this year, and the second-most damaging and intense hurricane on record to hit Louisiana. Many people suffered severe flooding in their homes as the storm continued up the east coast into New York. 

SERVPRO of Anderson just dispatched our highly trained and skilled storm team to help with the clean up from hurricane Ida. Production will aid local SERVPROs in the mitigation and restoration process of peoples homes and businesses. We have multiple trucks filled with SERVPRO green drying equipment and other mitigation materials. 

We are so proud of our Storm team and everything they do to prepare to help those in need. We are ONE TEAM!

Hurricane Preparedness

9/9/2021 (Permalink)

This hurricane season has already produced 5 hurricanes, with Ida being the biggest storm to hit Louisiana in decades. While there have already been multiple storms this year, the NOAA is still predicting a few more to come. SERVPRO of Anderson is prepared to aid in any storm damage this hurricane season, but how can you prepare your home?

In the upstate of South Carolina, we occasionally receive severe weather from hurricanes that hit the east coast. It is important to be prepared for any disaster. Here are some tips to help prepare your home for possible flash floods.

• Prevent Basement Water Seepage
• Maintain and understand your indoor and outdoor plumbing
• Repair and protect your home's exterior
• Protect your possessions 

Oftentimes we don't expect disaster to happen to us, so if you do find yourself with water damage during this hurricane season, make sure to call us at SERVPRO of Anderson to help get your home back to pre loss condition. 

Call us at (864)-224-0285

September is National Preparedness Month

8/24/2021 (Permalink)

Did you know that September is National preparedness month? This entire month is set aside in observance to help raise awareness about the importance of preparing for any kind of disaster. 

Wildfires have been on a rampage all across the globe this year, making it important to be ready if disaster may strike your area.

First, you should talk with you family and friends to make a plan. Communication is an important part of being ready. Make sure that your family know what to do and where to go in case you get separated. 

Second, you should build a kit with supplies that can last for several days. Make sure to update kits often based on recommendations by the Centers for Disease Control. 

Third, know the risks of disaster in your area. This can help you prevent any kind of damage to your home or property. Check your insurance coverage for the types of disasters that are more common in your area.

Lastly, know who to call if your home or business does suffer damaged due to a disaster. Having the right people available to help mitigate, remediate, and reconstruct your home will give you great peace of mind. 

At SERVPRO of Anderson, our team are trained to handle any job and we are faster to any disaster! Call us to help make a plan. (864)-224-0285

Stay safe and be prepared!

Real Quotes from Our Customers

8/16/2021 (Permalink)

Real Quotes from Our Customers

SERVPRO of Anderson has been under the ownership and operation of Johnny Lee for just over a year, and within that year we have prided ourselves in customer service. From our office staff to project managers to production staff, we make sure to communicate every step of the process. Here are some real quotes for a couple of our customers in the year that we have been up and operating.

Linda C. October 2020

“The Anderson SC office was wonderful to work with. I have dealt with another national water restoration company in the past. SERVPRO was by far the better company to have in my home. They were always considerate and professional. SERVPRO TECHS actually tried to create as little additional damage as possible. NOT SO WITH THE OTHER NATIONAL COMPANY...they came in and proceeded like bulls in a China factory. I would highly recommend SERVPRO for their professionalism and wonderful customer service.”

John W. Feb 2021

“So far 5 stars.
*Water damage from water line in bathroom
*Very professional and knowledgeable
*Awesome at presenting information in a very understandable way.”

If you suffer any water, fire, or mold loss to your home or business, make sure to give us a call at SERVPRO of Anderson.

Call us at (864)-224-0285!

Mold Removal vs. Remediation

8/16/2021 (Permalink)

Did you know that there is a difference between removing mold and remediating it? Removing mold can be a quick solution to remove growth from the surface it has contaminated. However, there are microscopic spores that can be left behind, meaning that it has not really been removed fully. At SERVPRO of Anderson, our production team has the training and expertise to remediate the microbial growth in a way that its presence is back to normal levels. Here are some steps you can take if you notice an overgrowth of mold in your home or business:

• Step 1: Emergency Contact 864-224-0285
• Step 2: Inspection and Mold Damage Assessment
• Step 3: Mold Containment
• Step 4: Air Filtration
• Step 5: Removing Mold and Mold-Infested Materials
• Step 6: Cleaning Contents and Belongings
• Step 7: Restoration

Personal Protective Equipment – Water Mitigation

8/11/2021 (Permalink)

Water mitigation jobs come in all types of variety because of the different types of water damage. The three types of water damages are white, grey, and black. Depending on which type of water our production crew is going to encounter on a job greatly effects they type of personal protective equipment they will wear.

White water jobs usually only entail a mask and some sort of foot protection, there are some water jobs that call for extra personal protective equipment. The different types of water that the loss encountered determine what kinds of PPE our crew will be sporting.

White water cause of loss would be where our crew only need a mask and foot protection. This is because white water is considered clean water. Grey water might call for a few extra pieced of PPE, like gloves and eye wear. This time of water loss might contain contaminants, so it is important to take those extra steps. Finally, Black Water is where you might see our production crew fully suited. This type of water loss can be contaminated with pathogens and toxins. At SERVPRO of Anderson, a black water job would entail full body suit, eyewear, gloves, and a HEPA mask.

Personal Protective Equipment – Fire Remediation

8/2/2021 (Permalink)

Personal Protective Equipment – Fire Remediation

According to OSHA, “Personal protective equipment is worn to minimize exposure to a variety of hazards. Examples of PPE include such items as gloves, foot and eye protection, protective hearing devices (earplugs, muffs) hard hats, respirators and full body suits.”

At SERVPRO of Anderson we take the use of personal protective equipment (PPE) very seriously. On every job that our production crew goes on, there is some use of PPE, even if it is just a mask.

On any fire remediation job, there can be many hazardous materials affected by the fire, such as asbestos, lead, household chemicals, and mold. These materials, on top of the smoke and soot, require additional personal protective equipment to prevent the inhalation and physical contact with any of these harmful substances.

Personal protective equipment that may be required on a fire remediation job, depending on the extent of the damages, could include:

• Respirator/ Face Mask
• Eye Protection
• Foot protection
• Gloves
• Headwear

https://www.osha.gov/sites/default/files/publications/osha3151.pdf

Guidelines to Drying

7/27/2021 (Permalink)

While there is a science to how our production member place drying equipment based of level of saturation and materials affected, there are some general guidelines to look at to help choose the right course of action.

• Place enough air movers to create airflow across all wet surfaces and to maintain a balance between drying equipment.
• The number of air movers placed, depends on the situation
• Consider the surface being dried:
  • Floors, Carpets, Walls, Ceilings, Under Cabinets, Etc.
• (Additional airflow is needed when walls and ceilings are wet)

If you suffer water damage to your home or business, make sure you call the experts at SERVPRO of Anderson to come out and help mitigate the problem. We service any time of water damage, including sewage, storm, and biohazard.

Give us a call at (864)-224-0285!!

Drying Science – Part 3

7/26/2021 (Permalink)

In any water mitigation job, after any standing water has been extracted, the next step is usually to dry the materials. At the beginning of a drying project, the restorer moves warm, dry air close to wet surfaces to evaporate surface and free water. The faster the air moves, the more quickly moisture is evaporated. Air moving equipment is used to enhance evaporation at the surface level and reduce drying time.  While any drying equipment is placed, our production crew regularly comes out to monitor the progress and move the equipment as needed. The drier air and higher temperature of the material, the quicker bound water will evaporate. As water evaporates from wet materials, the air directly above the wet material becomes saturated and cool. This boundary level of humid, cool air can slow evaporation. Air movers enhance the evaporation by introducing air flow at the surface level replacing a cool saturated boundary layer with warmer, drier air from dehumidifiers. 

Drying Science- Part 2

7/23/2021 (Permalink)

SERVPRO of Anderson’s production crew uses airflow effectively to dry out affected materials.  Air movement is crucial for evaporating moisture in materials. SERVPRO green air movers do this in a couple of ways. First, as dehumidifiers produce the warm dry air, the air movers create movement that then circulates the warm dry air throughout the affected space. This helps to lower the humidity in the area. Circulation is the key! It is also important that our crew effectively uses temperature to help dry out any affected materials. Temperature creates energy, which means that a high temperature creates a higher energy. When a water molecule has more energy, the faster it moves. The faster that the molecules move, the quicker that their bonds are broken causing the state to change from liquid to vapor. Our production team uses heat to speed the movement of the moisture along, increasing the rate of evaporation.

Increasing the Material’s Temperature + Lowering the Vapor Pressure of the Air above the Material = You have created the conditions for evaporation

Drying Science – Part 1

7/14/2021 (Permalink)

Did you know that there is a precise science behind how our production team places all drying equipment?

We use something called evaporative drying which is the process of removing moisture through evaporation and dehumidification. This includes equipment like air movers and dehumidifiers. The dry air acts as a sponge to absorb all the moisture from wet surfaces. Our dehumidifiers produce the dry air, and the air movers blow the dry air across the wet surfaces to speed up the evaporation process. Drying of wet materials needs to be completed as soon as possible to prevent further damages like microbial growth.

At SERVPRO of Anderson, we do this by managing 3 psychrometric conditions: humidity, airflow, and temperature. The drier the airspace, the less moisture in the air, and the lower the humidity allows the moisture to evaporate faster from all affected surfaces and materials.

Fire Remediation- Board Up Jobs

7/13/2021 (Permalink)

Often times, one of the first steps that our production team takes in a fire remediation job is to board up the building, residential or commercial. This is an important first step because it keeps the structure in the best post-loss condition, allowing for a smooth remediation without further damages. Things like weather and wildlife can cause further damages to a fire torn building, resulting in more time and money spent on a job. At SERVPRO of Anderson, we like to get out to a fire loss as soon as possible to perform this service, even if further remediation work cannot take place as quickly. If your experience a fire at your home or business, give SERVPRO of Anderson a call at (864)-224-0285 to come out and prevent further damages! You will be happy that you took that extra step.

Summer Thunderstorm Safety

7/6/2021 (Permalink)

In the Upstate the summer is packed with many thunderstorms due to high humidity. Thunderstorms can be dangerous because they include heavy rain, lightning, and high winds. They can even go on to produce tornadoes, causing damage to local homes and businesses. A thunderstorm is considered severe when it contains large hail and/or damaging straight-line winds of 58 miles per hour or greater.

These types of storms can cause great damage to any home or business, but more importantly can pose a threat to your safety! There are some safety tips to help keep you safe during summer thunderstorms.

• Avoid unnecessary travel
• Get into basement if available or the lowest level of your home/ business
• Stay away from doors or windows

It is extremely important to know what to look for and understand what thunderstorm warnings may mean. For example, a thunderstorm watch means that the conditions are right for a thunderstorm to develop, whereas a thunderstorm warning means that there have been storms spotted around your area in the radar. Keeping up with the forecast can help keep you prepared for any disaster.

To better prepare your business for possible damages, SERVPRO of Anderson has a team ready to set up an Emergency Readiness Plan at any time. Our production crew is available 24/7 for any damage a summer thunderstorm may have on your home or business.

We hope that this information will help prepare our local community for any storms that may roll through this summer season. Being prepared is the first step, but if damages do occur, we at SERVPRO of Anderson can be your second step into getting your home or business back to preloss condition!

Give us a call at (864)-224-0285!

Hurricane Elsa

7/6/2021 (Permalink)

This hurricane season has started off quiet as the first few storms never developed past a tropical storm. Hurricane Elsa, which has already made landfall in Cuba and is headed for the United States east coast, is the first storm to develop into a hurricane. The storm is projected to make landfall in the Florida Keys midweek and extend up the Georgia and South Carolina Coast later in the week. There is an anticipated 4 to 8 inches of rainfall expected over the course of the week, that could lead to possible flooding.

At SERVPRO of Anderson, we have been prepping for hurricane season for a few months and our production crew is on alert and ready for any possible damages. If need be, our STORM team is organized and will be dispatched to the coast to help with any severe damages.

If you experience a bad storm or any kind of storm damage from a hurricane call SERVPRO of Anderson to restore your home. We are a 24-hour emergency service company who is trained to handle any size job. 

You can contact us at 864-224-0285!

Happy Fourth- Be Safe!

7/2/2021 (Permalink)

Fourth of July Safety

Fourth of July is one of the many holidays that we Americans use to celebrate the occasion. While fireworks can be a fun way to commemorate the special day, they can also quickly lead to disaster. Make sure that this fourth you practice some of our safety tips posted in our ‘Fourth of July Firework Safety’ blog!

It has been reported by NFPA that more that 18,000 fires a year are started by firework mishaps, with the Fourth of July accounting for many of them!

However, if you do find suffer a loss to your home or business, we at SERVPRO of Anderson are faster to any disaster! We are available 24/7 to deal with any disaster that you may have. Give us a call at (864)-224-0285.

From the crew at SERVPRO of Anderson, have a great Fourth and please be safe!

Emergency Response Plan – Why every business needs one

6/23/2021 (Permalink)

No one ever expects a disaster to happen to their place of business. When something does happen, like a fire or flood, it can close the doors to your business for weeks or even months. Having an emergency response plan can help with that burden and SERVPRO of Anderson is here to help!

We offer a free service of coming out to your place of business and developing an emergency response profile that will help minimalize disruption in your everyday business.

An ERP includes:

• Assessment of business facility
• A portfolio that gives you important information if a disaster were to take place
• A guide to help your business become safe for reentry
• Creates a relationship with SERVPRO of Anderson to act as your mitigation and restoration provider
• A itemized list of water shut off valves and other emergency details.

Call us at SERVPRO of Anderson at (864)-224-0285 to complete your Business ERP

Summer Water Heater Damage

6/18/2021 (Permalink)

This summer at SERVPRO of Anderson we have had multiple calls regarding a water loss due to water heater pipes busting. Did you know that this occurrence is very common? There are a few things that causes these pipes to burst in the summertime and a few ways that you can prevent it. Some of the main issues that cause pipes in the water heater to burst during the summer are, pipe erosion and corrosion, clogged pipes, and pipes that have been poorly installed. The best thing you can do to help prevent any kind of pipe bursting is to stay ahead of any erosion or corrosion or clogged pipes by having them inspected annually. This will help to prevent any kind of build up that can lead to severe water damage. Even if you do stay on top of yearly maintenance of your pipes, accidents can still happen. If you do find yourself suffering water damage due to a water heater leak or busted pipe, give us a call at SERVPRO of Anderson. We are available 24/7 for your water mitigation needs. Call us at (864)-224-0285.

SERVPRO of Anderson Commercial Jobs- What We Do

6/8/2021 (Permalink)

At SERVPRO of Anderson, our production crew specializes in commercial cleaning. In the first few months of this year alone, our crew have been called out to every time of cleaning job. As a team who is skilled in any kind of bio-hazard cleaning, ranging from crime scenes to diseases, we were prepared to service the community as soon as the pandemic broke out. Throughout the entire COVID pandemic, our crew have cleaned and sanitized dozens of commercial businesses in the surrounding community. At SERVPRO of Anderson, every company vehicle and production member are stocked with the appropriate personal protective equipment, containment, and products to assess any cleaning job. Make sure to call us at SERVPRO of Anderson if your business needs any type of cleaning and know that we are prepared for any job that is thrown our way! SERVPRO of Anderson (864)-224-0285.

Fire Remediation at SERVPRO of Anderson.

6/1/2021 (Permalink)

At SERVPRO of Anderson, the most common jobs that we are called about are water mitigation jobs. However, on average our offices get 2-3 fire remediation calls per week. Even though our production team sees more water related jobs on a weekly basis, fire jobs are also common. This is why at SERVPRO of Anderson, we make sure that our project managers and production crew are just as specialized and trained to complete fire remediation jobs. Each and every year, our crew study our remediation manuals to refresh their skills, helping to ensure proper cleaning of our customers contents and homes. There are many steps to take while cleaning smoke and soot damage to ensure the materials are properly cleaned and do not leave streaks or smoke smell. This routine training ensures that our crew are better prepared for any disaster. Give us a call at SERVPRO of Anderson if you experience a fire at your home or business. Call us at (864)-224-0285!

Mitigation and Reconstruction Scope at Local Business

5/28/2021 (Permalink)

Ceiling tiles falling from water damage

This local business called us at SERVPRO of Anderson when they experienced severe water damage. A water heater on the main level of the building exploded causing water damage to the entire basement below. There was cement on the floor affected, however the tile ceilings were affected greatly. The SERVPRO of Anderson production crew were dispatched right away to assess the damage and determined that there was major demolition to be done. The customers wanted to wait for approval of their insurance, so production set equipment to stabilize the area for the time being. The customers were happy that something could be done immediately to prevent any further damage.  Once approval was given, demolition was completed, removing all affected materials. The customers were so happy with how much communication our production crew had throughout the whole process, that they requested our team complete the reconstruction as well. Give us a call at SERVPRO of Anderson for any of our mitigation or reconstruction services. SERVPRO of Anderson at (864)-224-0285!

Stove Fires in Anderson, SC

5/27/2021 (Permalink)

Stove Fire in Anderson, SC

At SERVPRO of Anderson, the most common cause of house fires is caused by a stovetop/oven. Thankfully, these fires tend to not extend much further than the kitchen in the cases we have seen, but soot and smoke damage can cause damage throughout the entire house. As can be seen in the photo, this fire was contained to the stove and countertop, causing little damage that needed demolition work. However, the smoke and soot reached even the second story of the home, traveling through the HVAC and duct work. At SERVPRO of Anderson, our production crew are specialized in cleaning and restoring any damage that results from a fire. Our crew can not only provide demolition services, but also help restore the home and its contents to preloss condition.

If you experience a kitchen fire similar to this Greenville, SC family, give us a call at SERVPRO of Anderson at (864)-224-0285.

Commercial Fire Cleaning in Anderson, SC

5/27/2021 (Permalink)

Stove Fire in Anderson, SC Business

This business in Anderson, SC suffered both water and fire damage when a hot plate caught fire in their back room. When they called the fire department to put the fire out, nearly half of their business sustained water damage from the firefighter’s efforts to extinguish the fire. This type of water damage is very common for business and house fires alike. When SERVPRO of Anderson’s production manager arrived on site, they did a walk through with the business representative to assess cleanup and restoration. The most urgent job was to extract all standing water to prevent any further damage. The representative wanted our production team to clean tiles of smoke damage and clean the HVAC system of smoke and soot damage. The customer requested that we start work when we arrived and were very pleased that our crew were able to get things business ready within the first day. SERVPRO of Anderson is Faster to Any Disaster! Give us a call at (864)-224-0285!

Carpet Removal in Anderson, SC Home

5/19/2021 (Permalink)

Partial carpet removal

At SERVPRO of Anderson when we need to remove affected materials, we always speak with the customer to see how they want the job done. Sometimes the homeowners want us to remove as little as possible of the affected materials. As can be seen in the photo below, this carpet removal was limited to just the portion that was affected by water damage. The customers were happy that we could do this for them, because they could continue living in the space without too much disruption to their daily lives. This limited removal not only gave them the freedom to move around, but also completely dried out the area with help of air movers. We are always willing to work around the customer’s needs at SERVPRO of Anderson because we understand that water damage to a home can be very disruptive. Call us at (864)-224-0285 for any of your mitigation needs.

Rainwater Causes Water Damage in South Carolina Business

5/14/2021 (Permalink)

Heavy Rain Floods Business

This business called us at SERVPRO of Anderson to come out and help extract water that entered their business from outside. The storm causes some pretty extensive water damage in their business, leaving over two inches of standing water in their stock room. While there are things that you can do to help prevent things like this happening, in some cases it is not avoidable like in the photo posted. The business owners cleared their drainpipe, unfortunately there was just too much rainwater. Our production crew came in and extracted all of the standing water and evaluated if any further mitigation was needed. It is important to extract water straight away to prevent further damages. Give SERVPRO of Anderson a call if you experience any water damage from these summer storms. Call us at (864)-224-0285!

Hurricane Training 2021

5/8/2021 (Permalink)

Did you know that SERVPRO of Anderson’s production team aids in storm jobs during hurricane season? Our team starts Hurricane training this coming week on May 10^th, 20201. This training entails not only a brush up of technical knowledge, such as proper drying techniques, but also maintenance of all of our equipment. While we prepare for hurricane season, there are things that you could be doing too if you live in an area that is affected by hurricanes. The most important thing you can do is to make sure that you have a plan in place if a hurricane did hit. Make sure to renew any insurance in case your home does receive damage during a storm and clear up any nearby trees and loose items that could cause damage to your home. Should your home be damaged during a storm, our team will be fully prepared to come out and help!

Clemson, SC Lab Mitigation

5/4/2021 (Permalink)

Standing water on classroom in Clemson, SC

This Lab in Clemson, SC suffered major water damage during an experiment that got out of hand. This left about two inches of standing water in multiple classrooms and the connecting hallway. SERVPRO of Anderson met with the customers right away to go over some guidelines of the work our production crew would be able to perform. Due to the nature of the lab, they wanted to ensure that their materials were well cared for, as well as our crew safe while working near them. Extraction of the standing water was completed upon arrival and drying equipment set for overnight. Once the lab manager was able to meet with the production manager, they went over a list of work that would need to be done to completely dry the affected materials. SERVPRO of Anderson’s crew began work as soon as work was approved, setting more drying equipment where it was needed. Our production team made sure to work within the guidelines set by the manager to ensure the safety of their equipment.

Call SERVPRO of Anderson for any of our many mitigation and remediation services. (864)-224-0285!

Preventing Water Damage This Summer

4/23/2021 (Permalink)

With summer right around the corner, SERVPRO of Anderson is beginning to prepare for the water damage that these storms may bring to the community around us. While we prepare our production crew and equipment to help mitigate storm damage, you could be preparing your home or business to help prevent any damage at all! The first thing you can do to prep your home for the impending summer weather is to clean out your gutters. Even though this is a dreaded summer chore for all of us, it can actually save you a lot of grief in the long run. Next, check those appliances that you rely on so heavily during those long hot days. Your air conditioning unit creates a good amount of condensation during the summer, so make sure you tend to your units regularly and that there are no clogs. Some A/C units are found in the attic, which can cause unnoticed significant water damage and the potential of microbial growth due to the warmness of the attic. Maintaining these few things can help keep your home or business safe from any summer storm damage these next few months! If the summer rains do cause damage on your home, not to worry, we are prepared too and can be out to help in no time. Call us at SERVPRO of Anderson at (864)-224-0285.

COVID Cleaning for Anderson, SC Businesses

4/17/2021 (Permalink)

SERVPRO of Anderson production crew cleaning for COVID-19

SERVPRO of Anderson is still helping in the fight against COVID-19. Many businesses in the Anderson area are calling our production crew out to sanitize and fog their business when they have any direct contact with someone who contracted the virus. Our and their main goal is to make sure that their customers have a safe experience while at their place of business. Our production crew wear head to toe personal protective equipment while working to clean the building of any spores that may be resting on surfaces. We wipe down desks, doors, walls and everything else that an infected person may have come in contact with. Then, as an extra precaution, our production crew fogs the entire space to continue prevention of the virus. There are three levels of cleaning that we provide. They range from precautionary to a confirmed case of COVID-19. If your business needs a level 1, 2 or 3 COVID-19 cleaning, give SERVPRO of Anderson a call at (864)-224-0285.

Storm Team Back From Oklahoma

4/7/2021 (Permalink)

SERVPRO of Anderson’s production team is finally home from providing assistance to SERVPRO branches in Oklahoma and Texas after the polar vortex event. Homes in southern states are not typically designed to withstand extreme cold temperatures, so many people experienced water damage when their pipes froze and burst, causing significant damage to their homes. SERVPRO of Anderson extracted all of the standing water and placed drying equipment. Next, the crews demolished and removed any damaged drywall and flooring. It’s important to be thorough when removing water damaged materials to prevent any mold and microbial growth. Once all of the affected materials have been removed, the drying equipment will continue to remove any remaining moisture. Weather events like the polar vortex don’t happen often, but when nature reminds us of who is really in charge, SERVPRO of Anderson will always be there to help. Call us at SERVPRO of Anderson at (864)-224-0285!

Toilet Supply Line, Cause of Damage

4/6/2021 (Permalink)

SERVPRO of Anderson has many water mitigation jobs that are the result of a toilet supply line leak in their bathrooms. This happens to many homeowners and business owners in the Anderson area, but the good news is, there are ways to prevent this type of leak. However, you do suffer this type of leak, SERVPRO Anderson has a production team is skilled all mitigation services. First, you should know that there are four possible places where the supply line on your toilet can leak. Leaks occur at the nut that connects the supply line to the fill valve, the nut that connects the supply line to the shut off valve, the connection where the valve attaches to the water line, and the washer in the valve itself. How you can prevent leaks from any of these four points is to tighten the nuts as much as they can be without stripping them. If you do suffer a leak, it is important to shut of the water at the shut of valve then call SERVPRO Anderson at (864)-224-0285 for any mitigation services

Hidden Water Damage in Pendleton, SC Home

4/1/2021 (Permalink)

Sewage Leak from Toilet

This family had a sewage leak when a toilet overflowed into the bathroom. They quickly cleaned up the water and sewage they could see but called SERVPRO of Anderson out to see if there was any further damage. SERVPRO of Anderson’s production crew went out right away and found that although there was no visible water, under the tile standing water was still trapped. After a detailed examination of the area, production explained to the homeowners that they would have to remove the vinyl flooring in order to properly dry the bathroom. Demolition began immediately, removing vinyl, then the crew used the HEPA vacuum, treated the area and set drying equipment. After just a few days of the drying equipment being on site, the area was dry and ready for the reconstruction team to come in and get the home back to pre-water damage condition. If you suffer any water damage, it is important to have a professional come out and inspect to make sure there is no underlying damage. Water damage can go further than the eye can see. Give SERVPRO of Anderson a call at (864)-224-0285.

Odor control for Anderson, SC Business

4/1/2021 (Permalink)

This Anderson, SC business had some previous water damage that they thought had been completely mitigated. However, they began to notice an odor coming from the room with water damage and noticed that they still had an ongoing leak. They called a plumber right away to come out at address the issue. Their next call was to SERVPRO of Anderson to address the odor that the unresolved water leak caused. The customer was very concerned with the smell and wanted to assure that his business was kept sanitized and smelling better for his customers. SERVPRO of Anderson’s production crew set a piece of equipment called a ‘vapor shark’ to help eradicate the smell. It is important that any water damage done to your business is properly dried and treated to avoid any odors in the future. Make sure you call a professional business like SERVPRO of Anderson out to help you mitigate any water damage. Call us at (864)-224-0285!

Second Level Water Damage Seeps Through to First Floor

3/26/2021 (Permalink)

Anderson Home Suffers Major Water Damage

This home in Anderson, SC suffered very bad water damage from a sink in an upstairs bathroom. The sink flooded the second floor so much that it seeped through to the first floor, affecting the ceiling and floor below. The customers called SERVPRO of Anderson immediately to come out and help the extract the water and assess the damage for any demolition. The leak from the second floor was so intense that the ceiling on the first floor started to collapse and the floor below was completely saturated. The customers were overwhelmed with the extent of the damage but were happy that our production crew knew just what to do. The process of removing affected material began immediately due to how saturated the materials were. This allowed for the family to begin reconstruction much faster and get their home back to normal. If you experience any water damage in your home, give SERVPRO of Anderson a call at (864)-224-0285.

Storm Preparation

3/17/2021 (Permalink)

The upstate of South Carolina is expecting some severe weather Thursday March 18^th, 2021 as a large storm makes its way east from the Mid-West. Local news outlets are reporting that, “this area has not been under a ‘very high risk’ like this since April 5^th, 2017.” Our area of the upstate will experience high winds, heavy rains, large hail, and possibly even tornadoes. It is important that you have a plan for you and your family should a tornado touch down near your home or place of work, but you should also prepare your home for possible water damages. In order to do this, there are a number of steps you can take.

• Seal off basement area
• Secure items outside, such as garbage cans and outdoor furniture.
• Make sure all outside items left behind are secure.
• Clean the gutters on your home and storm drains near your house.

Doing any of these things ahead of bad weather can help eliminate damage to your home. If you do suffer any damages during the storm that is approaching, you can call SERVPRO of Anderson to help clean and repair any damages. SERVPRO of Anderson (864)-224-0285!!

Electric Fire in Anderson, SC

3/13/2021 (Permalink)

Charred Electric Outlet

While some house fires are preventable by taking measures like blowing out candles and unplugging appliances, sometimes the cause of loss is something no one could have seen coming. That is true for this Anderson, SC homeowner, who lost a lot of their belongings when an electric outlet started a fire. Although the homeowner did lose a good deal of their things, most of the contents in the home were salvageable, so they called us at SERVPRO of Anderson to help get their things clean and soot free! With big jobs like this out production crew makes sure to take special care while doing inventory. At SERVPRO of Anderson, we understand that some of your belongings can be sentimental, so we make sure we know where every item is at all times by keeping very detailed records and photos. If you experience a fire in your home or business, give SERVPRO of Anderson a call at (864)-224-0285 and we assure you that your belongings will be in good hands!

Water Extraction Steps

3/5/2021 (Permalink)

When your home or business is flooded with water, sometimes the water needs to be extracted before the restoration process can begin. For proper water extraction and mitigation there are 4 steps to take to ensure things will properly dry. SERVPRO Anderson is available 24/7 to ensure your home or business does not receive any further damage from standing water.

1. Source of Water is Shut Off or Fixed.

Before any steps of extraction or mitigation can begin, the source of the water damage needs to be shut off or fixed. A plumber may be needed in order to get the problem fixed so that our production team can come get your home back to normal.

2. Remove all Standing Water

Once the source of the water has been shut off, SERVPRO of Anderson’s production team can extract all the standing water. Water that stands for too long can cause microbial growth, so it is important to let professionals extract any standing water.

3. Dry Materials and Contents

After any standing water has been removed, equipment is placed to dry flooring, walls, and any affected contents. SERVPRO Anderson uses air movers, air scrubbers, and dehumidifiers to help properly dry these things. In some cases, over saturated flooring or walls may need to be removed because equipment cannot properly dry it.

4. Cleaning

The last step is to clean the affected area after the equipment has properly dried all materials and contents. This last step helps to sanitize all contents as well as help with any odors that the water damage may have caused.

If your business or home suffers any water damage, make sure to give SERVPRO Anderson a call for your water extraction needs. SERVPRO Anderson (864)-224-0285!!

SERVPRO Anderson Storm Team

2/24/2021 (Permalink)

This year has been a cold year with winter storms reaching much further south than normal, all the way to central Texas. Here in the upstate of South Carolina, our community was lucky enough to escape the harsh winter weather. SERVPRO of Anderson has an amazing storm production team that is ‘Faster To Any Disaster’ locally, but our team also goes out of their way to help surrounding communities too! Texas experienced some very harsh weather that left many people without power for several hours, some even days. The very low temperatures, paired with the fact that homes in Texas are not built to stand the cold, caused water pipes in homes to freeze and burst. Our production crew were more than happy to pack up and head to Texas to help people local SERVPRO’s get their homes back to living conditions. Whether it is here in Anderson or out in Texas, we work as ‘One Team’.

Make sure to give SERVPRO Anderson a call for any of your mitigation needs at (864)-224-0285!

Minor Water Damage at Anderson, SC Apartments

2/22/2021 (Permalink)

This water damage was caused by a broken toilet supply line.

This Anderson, SC apartment suffered water damage from a burst toilet supply line. While the apparent damage was minimal and did not need much equipment on site to dry the wall and flooring, it is impossible for our production crew to know if insulation or subfloor were affected. When SERVPRO of Anderson is called out to a water job, production takes readings of all affected area to determine how wet the materials are. Then, according to the readings, calculations are made to determine how much equipment is needed to dry the floors and walls. All equipment that is placed is then monitored over the days that it takes for the materials to give a reading that means all is dry. Even though our crew may get a reading on the outside of the walls, floors, or ceilings that were affected, we cannot guarantee that the insulation or subfloor are also dry. This is why production will sometimes recommend that minor demolition be done to test underlying material to assure everything is dry. It is important to assure that all affected material dry so that further problems do not occur. In the right conditions, it only takes 24 hours for mold to begin growing on wet material. If you experience any water damage in your home, give SERVPRO Anderson a call for you mitigation needs at (864)-224-0285.

Fire Content Cleaning Process in Anderson, SC

2/21/2021 (Permalink)

Anderson, SC House Fire Caused by Stove

In this scenario at a home in Anderson, SC, the customer suffered major damage in their kitchen when their stove caught on fire. The rest of the home suffered smoke and soot damage, and all of the contents within were affected. SERVPRO of Anderson’s production crew went out right away to assess the damage and come up with a game plan that best suited the customer’s needs and availability. If you or your business has experienced a fire, then you know how much work it can be to not only get your space back to the way it was pre fire, but to get the smoke smell out of all of your belongings. Very often, SERVPRO of Anderson encounters fire restoration jobs that include the cleaning of contents. It can be extremely difficult to trust a business with all of your belongings, which is why SERVPRO Anderson has a production crew that goes over every detail with our customers. Production will come out to your home and pack up all of your affected belongings while documenting very carefully with photos and inventory sheets. It is a very careful process to ensure all belongings are accounted for and in the assigned box from your home, to the warehouse, back to you.

At SERVPRO of Anderson, we understand that some of your belongings are more essential to everyday life than others, so first we make sure to see what belongings take priority and get those cleaned of soot first thing. Once these contents are cleaned, we set up a time for pick up or delivery, whatever is most convenient to the customer. Contents that take less priority are cleaned over the following weeks, while restoration on the structure is completed. Once your home is ready to be lived in again production arranges delivery of all the cleaned contents. Content cleaning is a very extensive job that can sometimes take weeks to finish, but if the contents are complete before your home restoration is complete, SERVPRO of Anderson will store them until your home is move in ready. If you experience a fire and need the smoke and soot cleaned from your belongings, give us a call at (864)-224-0285!

Water Damage Mitigation Process

2/15/2021 (Permalink)

Water Damage in Anderson Classroom

An Anderson school called us afterhours saying that they had a pipe burst in their kitchen sink. A nearby classroom that had both tile and carpet was affected from the water. Once the call came in, our dispatch team were called, and we contacted the customer back with an estimated time of arrival within 2 hours of the initial call. Once SERVPRO of Anderson’s team is on site, they speak with the customer to get a better understanding of the work they would like completed. Production extracted the standing water from the affected room and set the proper drying equipment. Depending on the extent of the water damage, there may be a need for demolition to remove affected materials. This is something that is always discussed with the customer or with the insurance covering the job before any demolition is actually done. For this specific job, we did not do any demolition. Over the next couple of days, our production crew went out to monitor the equipment and move it if necessary, to assure that the entire floor was being dried. Once the tile and the carpet give a reading that signifies the floor is dry enough, the equipment is removed and the process complete. Each water job comes with its own circumstances, some more complex than others, but SERVPRO of Anderson’s production crew will always follow all these steps to ensure you have a smooth mitigation process. If you have a water leak or flood in your home or business, give us a call at (864)-224-0285 and we will talk you through every step of the process!

WHY SERVPRO 2021

1/4/2021 (Permalink)

SERVPRO of Anderson has been acquiring new equipment so that we can be prepared for any size disaster. Our new commercial grade Desiccant Dehumidifier, paired with our new extended trailer and commercial size generator allow us to get out to any job, in any weather climate. This will allow us to help not only our community, but our fellow SERVPRO’s on the coast during hurricane season. Not only will we be able to aid in mitigation services, we can tackle whole projects while we’re there as well. We have received and assembled our final equipment to handle larger commercial and residential projects. Lastly, at the very beginning of 20201, we broke ground on our new SERVPRO facility that will give us the space to store this extra equipment, as well as customers contents before, during, and after cleaning. Our highly trained Team is here to help throughout the process whenever a disaster happens. Give us a call for your large or small mitigation or remediation needs at SERVPRO Anderson at (864)-224-0285!

Potential Causes for Holiday Fires

12/2/2020 (Permalink)

Fires around the holidays are very common. SERVPRO of Anderson hopes everyone has had a fire free holiday season. Here are the main causes of holiday/winter fires:

Fireplaces

During the winter and holiday season people use their fireplaces more. Be sure to clean out your fireplace and watch the fire until it is completely burned out.

Cooking

Throughout the holiday season people tend to cook more. Many people will start cooking and leave their food unattended. If you are cooking in the oven, do not forget to turn it off!!

Decorative Lights

Make sure the lights you choose to decorate with do not have frayed wires. This could easily start an electrical fire. We recommend you do not leave lights up year-round, as the chances of that strand catching fire increases. 

Candles

People also tend to light more candles during the winter and holiday season. According to the National Fire Protection Association, four of the five most dangerous days of the year for residential candle fires are Christmas, Christmas Eve, New Year’s Day, and New Year’s Eve. If you light a candle, make sure it is away from anything that could blow on it and catch fire. Also make sure it is on a sturdy surface and you don't forget to blow it out.

Christmas Trees

It is very common for a Christmas tree to catch fire if it is not treated properly. Make sure you water your Christmas tree if it is real in order to reduce the chance of it catching fire. 

If you happen to experience a fire don't forget you can call SERVPRO of Anderson at (864)-224-0285!!

New Commercial Desiccant Dehumidifier

10/27/2020 (Permalink)

As SERVPRO of Anderson continues to grow, so do the jobs that we work on. This year has been an incredible year of growth where our production team has tackled jobs bigger than we ever thought we would. With all of this growth, it is only necessary that we keep up with the pace and add some new equipment that will allow us to function faster and better than ever. This huge new desiccant dehumidifier will allow us to get the job done in large commercial spaces in a hurry so that businesses can get back to normal after disaster strikes. Desiccant dehumidifiers dry differently than most dehumidifiers in that they use the chemical desiccant to do so. This commercial grade desiccant dehumidifier has the ability to dry already dry air and extremely difficult to try materials at extreme hot and cold temperatures!

Make sure you give us a call for any of your restoration needs, at SERVPRO Anderson. (864)-224-0285.

SERVPRO Anderson COVID-19 Cleaning

10/7/2020 (Permalink)

The global COVID-19 pandemic that hit the United States in early March has changed the way that we do things in many aspects of our lives. Here at SERVPRO of Anderson, it has changed what it means to be clean. During these unprecedented times, our production team has been working tirelessly to help sanitize and clean our local communities’ businesses, churches, and medical facilities. Our crew make it a priority to get out to any COVID-19 job within 24 hours of being called, because we know how important it is to keep business running. SERVPRO Anderson has the most dedicated production manager who always has her phone on for round the clock services. If you find that your business is in need of our services, make sure to give us a call at (864)-224-0285.

October is Fire Prevention Month!

9/23/2020 (Permalink)

Did you know that October was named fire prevention month because of the great fire that took place in Chicago in 1871? It is important that we raise awareness to the families and businesses of our community but educating people on how to practice fire safety. This year the NFPA’s 2020 campaign for Fire Safety Month is, “Serve Up Fire Safety in the Kitchen”.

SERVPRO of Anderson is happy to support this campaign and we have a few tips for how you can practice fire safety while in the kitchen.

1. Install a smoke detector near, but not in the kitchen.
2. Never leave cooking food unattended.
3. Keep dish towels, potholders, and paper towels away from the stove.

While it is important to know how to prevent a fire in your kitchen, accidents do still happen and can be devastating to your family’s home. SERVPRO of Anderson can assist with the clean-up, demolition, and restoration of any house fire. Our production crew is always, “Here to Help”!

What you Should Know About Black Mold

8/19/2020 (Permalink)

You may have seen sensational news reports that warn about the dangers of “black mold” or “toxic mold”. These reports can be alarming and confusing so it’s beneficial to get the facts to better understand mold.

Stachybotrys Chartarum

Stachybotrys chartarum is the type of mold often called black mold. It is most likely to appear in areas that are warm, humid, and damp. Black mold can cause a musty smell, similar to dirt, in your home. Mold can come in a variety of colors. Black mold is typically a dark greenish-black color. However, just because mold is not this color does not mean it is not harmless.  

You should contact us regardless of the color or type of mold. Treat any mold with caution – stay out of affected areas and don’t touch or disturb it. In many instances, multiple types of mold may exist in the same house or structure.

Call SERVPRO of Anderson for Mold Remediation!

(864)-224-0285

African Dust and Tropical Storms

8/19/2020 (Permalink)

Have you noticed that this year's hurricane season is supposed to be more severe? There have been more tropical storm warnings than there usually are, and part of the reason is because of this season's African dust.

The amount of African dust over the eastern and central Atlantic Ocean can inhibit tropical storm development. Although this dust occurs almost every year, some years there is more dust than others. The dust is created in the Sahara Desert and is blown through the Caribbean Sea and Gulf Coast by strong winds. This dust creates extremely dry air over the ocean which can prevent tropical storms from progressing. 

In years past, the African dust has prevented a lot of tropical storms from forming so far. Part of Hurricane season is still upon us, but hopefully we will not see any more severe tropical storms or hurricanes.

Call SERVPRO of Anderson today if you experience storm damage.

Emergency Water Damage Restoration 24/7

8/18/2020 (Permalink)

SERVPRO of Anderson is available 24 hours a day, 7 days a week, for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

SERVPRO of Anderson has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration. We have completed a number of jobs in the Anderson area and know we have the skills to help you too!

About SERVPRO of Anderson

SERVPRO of Anderson specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Anderson Completes Commercial Water Damage

8/18/2020 (Permalink)

Customer's show room experiences water damage to carpet.

The owner of this supply shop in Anderson, SC noticed some water damage in his show room upon completion of some city work outside his business. With the recent summer rains, his business was flooding on a near daily basis. He called SERVPRO of Anderson to come out to help him clean up the mess the water was causing his showroom before it affected his products.

SERVPRO of Anderson was there the same day to dry up the water on the carpet and test the moisture levels throughout the building. The customer was impressed with how quickly our production crew responded and happy to prevent any further damage. We were able to get out there and get his business back open the very next day.

Commercial restoration can present some challenges, and SERVPRO of Anderson can respond faster to help minimize the disruption to your everyday business. Give us a call today for any of your water, fire, or mold needs at (864)-224-0285.

Five Fire Safety Tips for Summer Vacation.

8/18/2020 (Permalink)

When you are leaving home for your summer vacation, the last thing you want to worry about is a fire at your home. Luckily, SERVPRO of Anderson has some tips to keep your home safe while you are away.

1. Make sure fire alarms are installed on every level of your home.
2. Check all fire alarms to make sure they are working properly and put in fresh batteries.
3. Unplug all appliances and electronics that will not serve a purpose while you are away.
4. Turn off your HVAC system when you leave to not only save money on the electricity bill but prevent any potential fire hazards.
5. Turn off your gas to prevent possible leaks.

These fire safety tips are quick and painless things that you can do to help ensure that your home stays safe from potential fire while you are away for your summer vacation!

Think you have Mold in your Home? Call SERVPRO of Anderson Today!

8/18/2020 (Permalink)

While the easiest way to tell if you have a mold issue in your home is to visually see the growth, there are other indicators that you may have mold growing in your home. Mold can grow quickly and can be an issue long before you ever see it. Here are a few signs, besides seeing it visually, that could indicate that you have a mold problem in your home.

You notice a musty smell

If you ever walk into a room that smells damp or of mildew, this could be an indicator that there is mold present.

There are signs of water damage or past flooding

 If there is a spot in your home that has had some recent water damage or you know has a history of flooding, this is a prime spot for mold to start growing. Make sure to investigate the area closely and make sure that it is kept as dry as possible.

Knowing what to look for when it comes to mold can save you from potential spread of the growth. Keep an eye out for these signs and if you notice any of them, give SERVPRO of Anderson a call at (864)-224-0285.

Professional COVID Cleaning Service

8/14/2020 (Permalink)

SERVPRO of Anderson understands that during this pandemic, everything is an adjustment and that it can be daunting. When COVID-19 became such a global issue in March, SERVPRO of Anderson knew that our production team could help the community in a big way.

 Our team is specialized in biohazard cleaning of jobs ranging from viruses to sewage. For all COVID-19 jobs our production team comes fully suited up in personal protective equipment, to not only keep them safe, but also our community.

 Here at SERVPRO of Anderson, we offer a cleaning program that goes beyond general cleaning that offers decontamination of the affected areas. Services like fogging of the affected area and a full wipe down are provided, depending on the customer’s needs. Whether the job be just a preventative cleaning to help ensure a feeling of safety and comfort, or a confirmed case of the virus, SERVPRO of Anderson is equipped to handle the job.

If you are interested in pricing for COVID cleaning give us a call at (864)-224-0285.

Different Types of Water Damage

8/7/2020 (Permalink)

Often times after someone has experienced water damage in their home, they do not know what the next step is. An important part of knowing what to do next, is knowing what kind of water you are dealing with. So that SERVPRO of Anderson can help you as fast as possible, here are some helpful tips to look for when dealing with water damage in your home. The categories of water damage are defined by the Institute of International Cleaning and Restoration Certification (IICRC).

 Category 1 (White Water)

 Category 1 water damage is caused by water that does not contain contaminates that pose a threat to your health, or clean water. Clean water damage can come from things like a malfunctioning appliance, supply lines, and rainwater. Although category 1 home floods are safe to clean up yourself, it is important to know that clean water can quickly turn into category 2 water damage if left standing for as little as 48 hours.

Category 2 (Grey Water)

 Category 2 water damage, sometimes also referred to as greywater, refers to water that is not sewage, but does contain contaminants. This can include water damage that comes from washing machines, dishwashers, bathtubs, sinks, or an overflowing plumbing fixture. Floodwater that comes from a weather event is also put into the greywater category. If your home has category 2 flooding, it is important to wear protective gear if you attempt to clean it.

Category 3 (Black Water)

 Category 3 water, or blackwater, is defined as water that is contaminated with pathogens or toxins, such as human waste. In your home, this can come from broken sewage pipes or toilets.

Flooding from a weather event that enters a building as a result of a storm or hurricane, can potentially carry contaminants that puts it in the category of blackwater.

 When it comes to home flooding, category 3 water damage pose the biggest threat to your immediate health and can be the most destructive. Due to the nature of the water, most contents that it comes in contact with are unsalvageable and must be torn out.

If you think that your home has been affected by a Category 3 flooding, it is advisable to contact a professional to help you deal with the issue. SERVPRO of Anderson is equipped with the right materials and crew to help make it, "Like it ever even happened!"

Hurricane Season

8/7/2020 (Permalink)

As August approaches, we are starting to come into hurricane season here on the East Coast. While these storms rarely come as far inland as Anderson, it is not unheard of like we learned with Hurricane Florence. Here at SERVPRO of Anderson, we are prepared for anything and want to make sure that as homeowners, you are too!

 We prepare for incoming storms by making sure that we are stocked up on products to help clean your homes and by refreshing the production team’s knowledge with courses in restoration and water mitigation.

 YOU can prepare by reading our blog on Categories of Water Damage, that way if disaster does strike, you can be educated on what you are dealing with. Another important tip is knowing where the water shut-off valve is for the home and knowing the right people to call in case there is damage beyond your ability to fix.

 At SERVPRO of Anderson, we can be reached, day or night at (864)-224-0285.

Cleaning Smoke or Soot Without a Professional Can Cause More Damage

8/7/2020 (Permalink)

Experiencing a fire in your home or at work can be stressful and scary. If you have experienced a fire, then you know how smoke and soot can damage the property. SERVPRO of Anderson is here to tell you why it is important to leave the cleaning to a professional. Smoke damage can be severe, and often goes much deeper than just the surface.

 Trying to clean up a fire or smoke damage on your own, can often exasperate the extent of the soot damage. If you are not using the appropriate products to clean with, it can also cause irritants to your lungs. SERVPRO of Anderson makes sure that the building is a safe environment to work in by eliminating the smoke smell and using the appropriate personal protective equipment. These are things that are often not thought of when trying to clean soot damage on your own.

 SERVPRO of Anderson knows that after a fire is a scary and trying time, but we are “Here to Help!” Call us at (864)-224-0285 to let us help restore your fire or smoke damage.

Anderson, SC Community Clubhouse Experiences Major Water Damage

8/7/2020 (Permalink)

A local community neighborhood clubhouse experienced flooding after the HVAC system in their attic started to leak. The whole lobby was affected by standing water, that went unrecognized for a few days before being found at a community meeting. This before picture shows a small extent of the damage they were facing.

 SERVPRO of Anderson was called right away by a previous customer to come in to extract the water and start mitigation and restoration services. Our production crew was quick to the job and was able to have the water fully extracted by that evening, and start the demolition process the very next day.

 Water damage can happen fast, at your home or a business and it is important that you act just as fast in getting the issue fixed so that the damage does not spread.

 If something similar happens at your business, call SERVPRO of Anderson at (864)-224-0285 and we will get your business back open in no time!

Fourth of July Fireworks Safety

6/25/2020 (Permalink)

Fireworks are used often when a holiday or special event occurs. With the fourth of July being just about a week away. we want to inform you of some firework safety tips. Fireworks start around 18,500 fires per year, whether it be a structure fire, vehicle fire, or outside fire.

SERVPRO of Anderson wants nothing more than our residents to be safe while using fireworks.

Here are a few firework safety tips:

1. Do not wear loose clothing while using fireworks.
2. Never light fireworks indoors or near dry grass.
3. Point fireworks away from people and homes.
4. Stand several feet away from lit fireworks.
5. Have a hose or bucket of water nearby.
6. Obey all local laws regarding the use of fireworks.

If something happens to go wrong, and you experience fire damage, call SERVPRO of Anderson at 864-224-0285

When your Anderson home or business suffers fire damage, it can be especially devastating. In addition to the fire and smoke damage, your property may have substantial water damage from firefighting efforts. You may feel stressed and confused after such a disaster, and you’ll need a caring expert to guide you through this crisis. SERVPRO of Anderson has the specialized fire and water damage equipment and expertise to help you through this tough time.We promise to treat your family with empathy and respect and your property with care.

Fire Damage: Smoke and Soot

6/25/2020 (Permalink)

If you've experienced a home or building fire, then you know how smoke and soot can damage your property. 

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Anderson will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 864-224-0285

Commercial Restoration with SERVPRO of Anderson

6/25/2020 (Permalink)

SERVPRO of Anderson provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in the area. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24 Hours 7 Days a Week– (864) 224-0285

Commercial Services

There's never a convenient time for fire or Water damage to strike your Anderson commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

We also offer residential restorations services as well.

Commercial vs. Residential Services

6/25/2020 (Permalink)

Commercial Services

There's never a convenient time for fire or Water damage to strike your Anderson commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration 

Residential Services

Whether your Anderson home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

SERVPRO of Anderson provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Anderson. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (864) 224-0285

SERVPRO of Anderson Offers Commercial Cleaning Services

6/25/2020 (Permalink)

Not only does SERVPRO of Anderson have commercial restoration services, but we also have commercial cleaning services.

Professional cleaning helps to protect your carpet and upholstery and increase its life-span. You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Anderson for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your work space look its very best. 

Specialty Cleaning Services

• Air Ducts and HVAC
• Bio-hazard and Sewage
• Trauma and Crime Scene
• Carpet and Upholstery
• Drapes and Blinds
• Ceilings, Walls, and Hard Floors
• Odor Removal and Deodorization
• Vandalism 

If your business needs any type of cleaning or restoration services completed call SERVPRO of Anderson at 864-224-0285 today!

SERVPRO of Anderson Mold Myths and Facts

5/29/2020 (Permalink)

At SERVPRO of Anderson we have mold remediation services. Most of the time it’s in an un-used part of the home like a basement or attic.

Some customers try to handle the project themselves and find that the mold comes back a few weeks later. Here are some myths & facts about mold and the dangers. If you think you have mold, you should contact SERVPRO of Anderson to discuss the plans of actions.

MYTH NO. 1 BLEACH KILLS MOLD?

Liquid bleach is a solution of chlorine in water, usually 6 percent sodium hypochlorite, thus 94 percent water. Smearing bleach on mold may appear to kill it, but the effect is superficial and very temporary. Once the chlorine is gone - and it evaporates rapidly - what's left is all that water, feeding the mold.

There are many chemicals that kill mold. They're called biocides.

MYTH No. 2   'Toxic' Mold is the only dangerous type of mold.

"Toxic" mold or "black" mold is often touted by the hucksters in the mold industry as being the one that can cause health effects, the one you must eliminate. This is pure scare tactic. 

Yes, there are some strains of mold that seem to be more toxic than others. But there is no such thing as good mold, or even tolerable mold, unless you like stinky cheese. Mold in your home is a problem, because it signifies a moisture problem. Moisture inside your home enables mold growth, and it can also lead to rot, threatening the structure itself.

On top of that, any mold problem that's allowed to continue often will pave the way for the dreaded "black mold." The most infamous "black mold," stachybotrys chartarum, is what's known as a tertiary mold. It's very slow to develop and usually follows earlier mold growths, actually feeding off the previous mold colony.

MYTH No. 3, Homeowners can properly remediate mold themselves?

Homeowners are not trained or knowledgeable about mold enough to properly remediate the damages, most times homeowners cause more damage when they don’t hire a professional. Most of the errors are in the contamination process. Not using vapor barriers or the proper equipment to clean the air during removal stages. When it’s not properly sectioned off, they can cross contaminate mold threw other area of the home that previously did not have mold spores.

Fact No. 1 :  Mold is everywhere and mold problems exist indoors in every climate.

Mold is, literally, everywhere on the planet, in every climate. A house in the Mojave Desert can have a mold problem as easily as one in Florida or New Orleans. 

Mold needs three things to thrive: moisture, food, and the right temperature. Moisture can collect in walls, attics and crawl spaces in the driest of climates with a little help, such as a roof or siding leak, plumbing flaw, and pressure differentials created by air conditioning, or even a poorly vented bathroom.

Food for mold is pretty much everything we build with and everything we own. Mold loves household dust... even in the kitchen sink. And the warmth mold needs is the same temperature range humans prefer.

Bottom line: Every home has mold but not every home has a mold problem. If you think you might have a mold problem, don't ignore it. Get help.

Fact No. 2 Home inspectors don't know mold.
 
Home inspectors - the ones who check out a house prior to sale - are generally ignorant about mold. Many inspectors will see mold and ignore it because there's no rot or obvious moisture. Others may not see it at all.

If you think you have mold in your property, call a professional remediation company like SERVPRO of Anderson – (864) 224-0285!

Water Damage in the Laundry Room or Kitchen

5/29/2020 (Permalink)

A leaking refrigerator, or a leaking washer, can cause damage to your home's kitchen and laundry room very fast. If this happens call SERVPRO of Anderson and we will help restore your house back to normal. We know the importance of your kitchen and laundry room, so we will work as efficiently as possible to make sure you are back in your home in no time.

Many homes experience water damage every year and need someone to come restore their home from the damage.

If this is you call SERVPRO of Anderson at 864-224-0285.

Our crew is trained and ready to handle any size job you give us! We have endless equipment that can handle any water damage job. We will bring this equipment into your home and restore it back to its normal condition in no time. Your home will look like the incident never even happened. 

Summer Storm Damage

5/29/2020 (Permalink)

Moisture and warm air are crucial for a thunderstorm to occur, which is why more storms occur in the summer. There are almost 16 million thunderstorms each year and most last about 30 minutes. With summer in full swing, we are beginning to experience more and more thunderstorms. A storm has the potential to damage your home and cause flooding.

Storm and flood damage requires specialized restoration techniques and equipment, and SERVPRO of Anderson has both of those. Here at SERVPRO of Anderson, we are a 24 hour emergency restoration service and can respond at any time to your storm damage. 

In the past we have had multiple homeowners and commercial businesses who have asked for our help to repair storm damage. They are always pleased with the knowledge, efficiency, and mannerism from the workers at SERVPRO of Anderson.

Call 864-224-0285 if you experience storm damage this summer!

Emergency Storm Damage Help

5/29/2020 (Permalink)

SERVPRO of Anderson is available 24 hours a day for storm and water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 864-224-0285

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Anderson has the specific water damage training and experience to help you through this tough time. We specialize in water and storm damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

We are ready to help, so call us today!

Have You Experienced Flooding from a Storm?

5/29/2020 (Permalink)

SERVPRO of Anderson specializes in storm and flood damage restoration. We understand Summer Storms can often cause water damage in your home. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition. With some of the worst storm months coming up, we want you to know why SERVPRO is great for your water damage restoration.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit , we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

SERVPRO of Anderson is here to help you and get your home back to normal in no time!

Have Storm or Flood Damage? Call Us Today 864-224-0285.

Water Damage Timeline

4/7/2020 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Anderson provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. 

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Anderson arrives quickly and starts the water extraction process almost immediately. We understand the fear the customer has when they experience water damage to their home. This immediate response helps to minimize the damage and the cleaning and restoration costs for the customer.

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Need Emergency Service? Call Us 24/7 – 864-224-0285

Why SERVPRO Can Help You After a Storm

4/7/2020 (Permalink)

With Summer storms around the corner, we want to let you know how we can help if a storm damages your home!

SERVPRO of Anderson specializes in storm and flood damage restoration. Our crew is highly trained and we use specialized equipment to restore you property to it pre-storm condition. We have endless supplies and resources to restore your home back to normal in no time!

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Floods and storms don't wait for normal business hours, and neither do we. Our highly trained technicians are available 24 hours seven days a week.

Resources to Handle Floods and Storms

When storms hit Anderson we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States. No job is too large for us to handle!

SERVPRO of Anderson is Here for You

4/2/2020 (Permalink)

SERVPRO of Anderson understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and fix the issue as soon as possible. SERVPRO of Anderson specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Anderson can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Anderson. 

We take great pride in doing our part to ensure the community is the best it can be.

Why You Need to Fix Your Water Damage

4/2/2020 (Permalink)

When your property has been damaged by water, you do not have time to wait for a convenient time to start the restoration process. Not only will the water damage continue to get worse and make the restoration process timelier, but it can also cause mold growth in your home if you do not start the restoration process immediately. There is a 24 to 48 hour window from the time something gets wet until mold can start to grow. Once mold stars to grow it can spread very fast.

In order to protect the damage in your home from getting worse it is best to call a restoration service as soon as you find the water damage. That is why SERVPRO of Anderson is a 24 hour emergency restoration service. We are here to help at any time of the day or night to restore your home back to normal! 

Call SERVPRO of Anderson today (864)-224-0285 

Commercial Restoration Services

4/2/2020 (Permalink)

Flooding and water damage events at Anderson commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Anderson

SERVPRO of Anderson specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call SERVPRO of Anderson at 864-224-0285 for your commercial restoration needs!

Call SERVPRO for Fire Damage Restoration

4/2/2020 (Permalink)

Have you ever experienced a home or commercial building fire? If you have, you know it can be an extremely scary time for multiple people. SERVPRO of Anderson specializes in fire damage restoration and we are here to help you! We assure you we have the expertise to make sure your home is restored properly during this scary time.

We have experience working with commercial and residential fires. Multiple of our fire damage restoration jobs have been rooted from kitchen fires. A lot of times the walls and ceiling are the main areas that are damaged. Homeowners call SERVPRO in hopes that we could restore their home back to how it was before the fire happened, and we do just that! 

If you ever experience a fire and need to restore your home, call SERVPRO of Anderson at 864-224-0284! We work efficiently and effectively to get the job done.

Need Mold Remediation? Call SERVPRO of Anderson!

2/27/2020 (Permalink)

SERVPRO of Anderson provides 24-hour emergency service and is dedicated to being faster to any size disaster. Our highly trained technicians can respond immediately to your residential or commercial emergency. We are a locally owned and operated restoration company and are trusted leaders in the industry. 

Mold remediation is something that needs to be taken very seriously and should be done by professionals. SERVPRO of Anderson has technicians with trained experience in mold remediation who can handle any job no matter how big or small. Every mold infestation is different, from the amount of mold to the types of materials affected. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for a “typical” mold remediation infestation:

1. Emergency Contact - 864-224-0285
2. Inspection and Mold Damage Assessment
3. Mold Containment
4. Air Filtration
5. Removing Mold and Mold-Infested Materials
6. Cleaning Contents and Belongings
7. Restoration

Mold is the last thing you want in your home or commercial building. If you suspect there is mold in your home do not be afraid to call SERVPRO of Anderson at 864-224-0285!

How to Prevent a Kitchen Fire in your Anderson Home

2/27/2020 (Permalink)

Kitchen fires are some of the main causes of a home fire. Here are 10 tips on how to prevent kitchen fires:

1. Never leave a cooking area unattended.
2. Clean cooking surfaces regularly to avoid grease buildup.
3. Never wear loose clothing while cooking near an open flame.
4. Keep pot holders, towels, utensils, plastic bags, oven mitts etc. away from anything that generates heat in your kitchen.
5. Check your kitchen before you leave the house or go to bed to make your sure everything is turned off.
6. Have smoke alarms installed in your kitchen and throughout your home.
7. Use a timer to remember that the stove or oven is on.
8. Unplug electric appliances when they aren't in use.
9. Use caution with what you put in the microwave- make sure you are using microwave safe containers.
10. Don't overfill pots and pans with oil or grease. 

SERVPRO of Anderson wants you to be safe and aware of the safety tips of cooking in a kitchen. If you do ever experience a home fire, call us at 864-224-0285 and we will help restore your home!

Why SERVPRO of Anderson

2/26/2020 (Permalink)

SERVPRO of Anderson is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards for the Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Anderson

SERVPRO of Anderson specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Basement Water Damage

2/26/2020 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Anderson basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today - 864-224-0285

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Anderson and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment